Business Development Manager (Mid-Level) Full Time NEW

Role Overview:

The Business Development Manager is a mid-level, individual contributor role responsible for managing the full business development process — from lead nurturing through closing deals — while supporting revenue targets and fostering long-term client growth.

This role requires strong communication skills, confidence in pitching and negotiations, and a solid understanding of design, printing, and production workflows.

You will operate with general guidance but increasing ownership, acting as a trusted point of contact for prospective and existing clients and a strong internal collaborator across creative, production, and operations teams.

Key Responsibilities:

Business Development & Revenue Growth

• Manage and nurture leads throughout the entire business development lifecycle, with a focus on conversion and long-term client growth.

• Own proposal development, scope comprehension, and client pitching with confidence and clarity.

• Work toward assigned revenue targets through consistent prospecting, follow-up, and relationship building.

• Identify opportunities for repeat business, upsell, and expanded partnerships.

Client Relationships & Communication

• Build strong rapport with clients through clear, prompt, and professional communication.

• Serve as a primary client-facing partner during early engagement and project handoff phases.

• Confidently speak to Zenpack’s design, printing, and production processes.

• Anticipate client needs through thoughtful follow-up and retargeting strategies.

Proposals, Process & CRM

• Manage the full BD process from initial outreach through close.

• Maintain accurate and consistent CRM input, with an understanding of lead data, tracking, and reporting.

• Collaborate with internal teams to align proposals, pricing, timelines, and production feasibility.

Cross-Functional Collaboration

• Partner closely with production, design, and operations teams on scopes, quoting, and timelines.

• Support smooth internal handoff once projects move into production.

• Contribute insights that help improve BD workflows and client experience.

Qualifications & Experience:

• 3–6+ years of experience in business development, sales, or a related client-facing role.

• Proven experience managing the full BD process with measurable success.

• Comfortable pitching, presenting, and negotiating with clients.

• Strong understanding of—or demonstrated ability to learn—design, printing, and production processes.

• Experience working toward revenue goals in a fast-paced, collaborative environment.

Tools & Technical Skills

Proficiency in:

• CRM software (HubSpot preferred)

• Microsoft Office (PowerPoint, Word, Excel)

• Microsoft Teams

• Microsoft SharePoint

• Teambition (or similar project management tools)

Qualities for Success:

• Clear, prompt, and professional communicator.

• Self-starter with strong initiative and accountability.

• Receptive to feedback and self-aware in continuous improvement.

• Relationship-builder with a client-first mindset.

• Organized, detail-oriented, and capable of managing multiple opportunities simultaneously.

Why Join Zenpack:

• Work at the intersection of design, sustainability, and production innovation for an award winning company.

• Collaborate with cross-functional experts in a collaborative team-oriented environment.

• Grow your ownership and impact within a clearly defined career progression framework.

• Help shape meaningful packaging experiences for leading brands.