Contracts Optimization Manager Full Time

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world’s largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.

Culture

Verra Mobility Corporation is a dynamic, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values – Do What’s Right, Courage over Comfort, Win Together, and Own It – in everything it does for its customers and team members. The company seeks to grow, both organically and through acquisition, to continue to be the undisputed market leader with a bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview

The Contract Optimization Manager will lead contracting activities with a primary focus on efficiency, standardization, and process optimization. This role is responsible for drafting and negotiating customer, vendor and technology agreements while redesigning how contracts are managed across their lifecycle.

The Contract Optimization Manager will leverage legal technology platforms, including Harvey, ServiceNow, or equivalent systems, and apply agentic AI concepts and prompt engineering to reduce contract cycle times, minimize negotiation friction, and ensure consistent use of preferred items. This role partners closely with Legal, Procurement, Sales, IT, and Operations to enable scalable, efficient contracting practices.

Essential Responsibilities

• Draft, review, and negotiate customer, procurement and IT contracts, including software, SaaS, technology licensing, professional services agreements, statements of work, and vendor agreements.
• Oversee contract execution from intake through signature with a focus on speed, consistency, and alignment with preferred items.
• Maintain expert knowledge of preferred items, including approved vendors, contract terms, clauses, negotiation positions, fallback language, and escalation thresholds.
• Own, develop, maintain, and continuously improve contract playbooks, templates, clause libraries, and negotiation guidance to support efficient contracting.
• Identify inefficiencies in the contract lifecycle and implement process improvements that reduce manual effort, rework, and negotiation cycles.
• Leverage Harvey, ServiceNow, or equivalent legal and workflow platforms to support contract intake, drafting, review, approval, and lifecycle management.
• Design, test, and maintain agentic AI workflows for contract drafting, analysis, and negotiation support.
• Create and refine AI prompts that operationalize preferred items, risk tolerance, and contract-type-specific guidance.
• Ensure AI-generated outputs are accurate, consistent, and aligned with company standards and efficiency objectives.
• Partner with Legal Operations, Procurement, and IT to integrate AI-enabled contract processes into existing systems and workflows.
• Communicate and collaborate with business stakeholders to promote adoption of standardized and efficient contracting practices.
• Train stakeholders on contract playbooks, preferred items, and AI-enabled contracting workflows.
• Track and report on efficiency-related metrics, including contract cycle time, deviation rates from preferred items, and process adoption.

Qualifications

• Bachelor’s degree in related area and/or equivalent combination of relevant education and professional experience or Paralegal certification and/or professional experience working as a paralegal for at least three (3) years
• 3+ years of experience drafting and negotiating customer, procurement and/or IT contracts.
• Hands-on experience with Harvey, ServiceNow, or equivalent legal, CLM, or workflow systems is required.
• Demonstrated familiarity with agentic AI concepts, including multi-step or automated workflows.
• Demonstrated experience with prompt engineering for contract drafting, review, or analysis.
• Proven experience developing contract templates, playbooks, or standardized negotiation frameworks.
• Strong understanding of contracting risk.
• Ability to translate legal judgment into scalable, repeatable processes that drive efficiency.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to explain contract concepts and process improvements to non-legal stakeholders.

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

• Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.