Enrollment & Outreach Associate Full Time NEW

We are hiring an Enrollment & Outreach Associate to support our brand partner with a communications initiative that aims to connect eligible communities with essential wireless services and devices. This is a front-facing position that involves direct outreach and program enrollment while providing unmatched opportunities to be part of a genuine company that wants to make a difference.

The Enrollment & Outreach Associate’s core objective is to attend event-based outreach campaigns and retail pop-up booths and connect with local community members to promote an essential communications initiative. Our ultimate goal is to qualify eligible individuals and families and facilitate the enrollment process, so they have the necessary tools to stay connected in our ever-changing economy and digital landscape.

Responsibilities of the Enrollment & Outreach Associate:

• Attend outreach events and retail pop-up booths to connect local community members with an affordable and accessible communications initiative
• Qualify eligible individuals and families for wireless services and premium devices
• Educate customers on product and services features, pricing options, and program benefits in a clear and concise manner
• Confidently explain the enrollment and activation process and guide the individual through the steps with professionalism and transparency
• Close deals on the spot by identifying customer needs and help qualified customers in selecting appropriate telecom plans based on eligibility and usage requirements
• Maintain accurate records of customer interactions, applications and completed enrollments

Qualifications of the Enrollment & Outreach Associate Role:

• Strong communication and interpersonal skills
• Comfortable working in a customer-facing, performance-driven environment
• Reliable, punctual, and able to manage time effectively
• Willingness to learn sales techniques, product knowledge, and enrollment systems
• Ability to work independently and in a dynamic, energetic environment
• No prior sales or telecom experience required; this is an entry level role with training provided

Job Type: Full-time

Pay: $800.00 – $1,300.00 per week

Benefits:

• 401(k)
• Employee discount

Work Location: In person