Call Center Advocate (CSR/Dispatcher) Full Time

Are you the best at what you do, and you want to join a team that appreciates you, where you can create your own opportunities? Then we’re the company for you!

Who We Are

We are a local, family-owned company looking for the right people to join our growing team. Our focus is on maintaining our reputation within the community. Our ideal candidate will pride themselves on excellent customer service, and will be someone who appreciates the value of being a part of a close knit team

Why Choose Limelight Services

• Top pay.
• Medical Insurance – we pay 80% of your health insurance premiums, we offer dental, vision, life insurance, short-term and long-term disability
• Work life balance – Paid time off and paid sick time available, accrual starts at hire. No weekends
• 401k Plan.
• State of the art supplies.
• PAID TRAINING

Our Core Values

Honest and hard working! Offering transparency with our customers. We go the extra mile to ensure that all our homeowners service needs are met

The Big Task

You will promote customer satisfaction by converting incoming customer calls into booked service appointments. You will help in dispatching the right tech to the right job, as well as assisting the call center in other necessary areas.

Key Sub Tasks

• You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
• Participate in training so that you grow and develop as a professional.
• Maintain and update our customer database with complete and accurate information.
• Maintain communication with dispatch, technicians and your manager.

Desired Skills and Experience

Experience working in the trades is required.

Must have experience working with Service Titan.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Limelight Services by visiting l*ime911.com.* When you’re ready, please send your resume to [email protected] to apply for this position.

Equal Opportunity Employer

Qualifications

• Driver’s License

Job Type: Full-time

Pay: $20.00 – $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Ability to Commute:

• Johnstown, CO 80534 (Required)

Ability to Relocate:

• Johnstown, CO 80534: Relocate before starting work (Preferred)

Work Location: In person