Office Clerk / Customer Service Representative Full Time

The 21st Century Energy Group has an opening for a dynamic Customer Service Representative / Office Clerk at our Conneaut Lake, PA location.We are looking for an upbeat, highly detail-oriented individual who is both a dedicated team player and a self-motivated worker. The ideal candidate has a reliable work ethic, thrives in a busy office environment, and maintains precise accuracy while balancing customer interaction and administrative tasks.

Key Responsibilities:

• Face-to-Face Customer Service: Greet and wait on walk-in customers with a warm, welcoming, and helpful demeanor.
• Payment Processing: Accurately post customer payments and handle daily delivery invoices with high attention to detail.
• Office Support: Manage multiple phone lines, assist with paperwork, and keep data entry up to date.

Qualifications:

• Sharp, detail-oriented mindset with a strong focus on accuracy.
• Reliable and dependable with a proven track record of excellent attendance.
• Self-motivated ability to take initiative and work productively with minimal supervision.
• Strong team player who collaborates well to support coworkers and customers.
• Excellent communication, multitasking, and organizational skills.
• 1 year of office or customer service experience is preferred.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pay: $18.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person