People and Culture Associate | Drexel Associate Full Time NEW

NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care.

While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn’t truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow.

What We Do:

We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.

We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow’s solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today’s healthcare ecosystem.

How We Do It:

The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.

Our Story:

NeuroFlow CEO and West Point graduate Christopher Molaro served in the US Army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system, and upon completing his Wharton MBA, teamed up with co-founder/COO Adam Pardes to launch NeuroFlow in 2017. Beginning as a team of six people working in an office fit for two, we’ve since grown rapidly (over 90 employees and 10X revenue year-over-year growth) and earned numerous accolades from CNBC and others for our mission-driven, innovative work. NeuroFlow tools already support millions of people at hundreds of organizations including Jefferson Health and the United States Air Force.

What We Do:

NeuroFlow is a digital health company combining workflow automation, engagement tools, and applied AI to promote behavioral health integration in all care settings. NeuroFlow’s suite of HIPAA-compliant, cloud-based tools simplify remote patient monitoring, improve risk stratification, and facilitate collaborative care. With NeuroFlow, care teams can finally bridge the gap between behavioral and physical health to improve outcomes and reduce the cost of care.

How We Do It:

The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default. We have an ‘own the whole product’ mentality and teamwork is pivotal to our success – open and frequent communication within and across departments is not only encouraged but expected. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact for care teams and users across the country.

Position Description:

As a People and Culture Associate, you’ll be integral to the smooth functioning of our organization’s human resources and administrative tasks. Your role involves supporting recruitment efforts, streamlining employee onboarding processes, orchestrating engaging office events, and managing various office operations.

Key Duties And Responsibilities:

• Recruitment Support:
• Help Schedule interviews and correspond with candidates to coordinate interview logistics.
• Assist in organizing recruitment events.
• Employee Onboarding:
• Prepare necessary onboarding materials and documents for new hires.
• Guide new employees through the completion of required paperwork.
• Liaise with different departments to ensure a seamless onboarding experience.
• Help revamp our employee onboarding program
• Employee Events:
• Collaborate to plan and execute enjoyable office events, such as office massages, volunteering activities, and snack days.
• Office Management:
• Maintain inventory of office supplies and replenish as needed.
• Coordinate office maintenance tasks and manage repairs as required.
• Assist in arranging company events and meetings.
• Handle incoming and outgoing mail and packages efficiently.
• Manage and restock office snacks to ensure availability for employees.
• Manage the dishwasher and organization of kitchen
• Order snacks for the office

Learning Objectives:

• Human Resources Exposure:
• Gain practical experience in various aspects of human resources, including recruitment and onboarding processes.
• Develop skills in candidate communication, scheduling, and event coordination.
• Administrative Proficiency:
• Enhance organizational and multitasking abilities through office management tasks such as supply inventory and event planning.
• Learn to navigate administrative responsibilities effectively within a professional setting.

About You:

• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and manage time efficiently.
• You love people and want to support them in their jobs!
• A proactive and adaptable attitude towards learning and problem-solving.
• Prior experience or coursework in human resources, administration, or related fields is advantageous but not required.

Compensation: Hourly rate of $25/hr

What We Believe:

NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

• Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

As a HIPAA compliant organization

All Team Members Shall:

• Act in accordance with NeuroFlow’s Information Security Policies.
• Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.
• Report security events or other risks to the organization
• Execute organizational security processes or activities
• Perform security responsibilities that defined and communicated for their role
• Be responsible for their actions regarding the security of organization