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Job Title: Underwriter
Department: Underwriting
Location: Based in Salt Lake City, Utah
Role Type: Full-time position
Hybrid role: Minimum 2 days per week in office & up to 3 days per week remote after training period.
About TriBeam Financial, Inc.
TriBeam Financial, Inc. is a financing company that provides a point-of-sale lending platform for residential solar and home improvement loans..
We are a rapidly growing team of experts intensely focused on increasing our solar loan footprint, refining our consumer lending software, and forging efficient capital partnerships that enable consumers to seamlessly access competitive loan products for their solar and home improvement needs. Through our marketplace business model, we empower our solar installation companies with access to our proprietary design platform used for customer management, project management and logistics. Our focus is providing an exceptional experience for our customers and partners.
Our employees are our most valuable resource and when you join TriBeam, you join a team with integrity, doing all that we can to be transparent and sustainable. We don’t just want to do business; we want to create outstanding experiences. We hold ourselves to high standards when it comes to our impact on the environment, our employees, our communities, and our customers.
Job Description
A highly motivated Underwriter with a strong history of decisioning consumer loans, working with complex income calculations and providing excellent customer service.
The Underwriter will be responsible for determining borrower, credit, income, and property eligibility, and project eligibility reviews working with business partners to facilitate exceptional service.
The Underwriter will work on the Underwriting Team and report to the Underwriting Manager.
Duties and Responsibilities
Underwrites Consumer Solar and Home Improvement loans. Performs any functions necessary to provide the highest level of service and responsiveness to customers including, but not limited to:
Underwriting loans within assigned lending authority and submitting recommendations for loans needing escalation.
Reviewing, validating, and updating loan file data based on submitted documentation.
Performing intricate income calculations as needed to determine loan qualification.
Conditioning for missing or additional documentation needed.
Providing timely and effective communication to colleagues and business partners, as well as external business partners and vendors, for exceptional internal and external customer experience.
Provide outstanding customer service to borrowers and installers who have questions related to Underwriting.
Communicating directly with borrowers and installers via our platform, phone and email.
Underwriting solar project milestones.
Participating in any special projects assigned by Management.
Providing feedback on improvements to process and procedure as needed.
Required Experience/Skills
3+ years consumer loan underwriting experience.
Excellent verbal and written communication skills necessary to provide colleagues and third-party auditors/regulators with decision rationale.
Access to a quiet, dedicated space to perform your duties without interruption during work hours
Experience working in a fast paced and changing environment. Must be self-motivated and have solid time management skills with the ability to organize and prioritize multiple competing tasks.
Must have organizational, analytical, problem solving, attention to detail and customer service skills.
Curious, learning mindset.
Interest in learning about the solar industry.
Must be proficient in computer skills, including but not limited to Google Docs (Excel, Word, and PowerPoint). Must be able to work well in a remote, paperless, automated environment with a wide variety of technological solutions and processes.
Work Hours
Monday – Friday 10:00 am MT to 7:00 pm MT*
Saturdays – 8:00 am MT to 5:00 pm MT*
Note: Hours subject to change based on business needs.
Preferred Experience & Skills
Specify any preferred skills or experience that would simply make the candidate more appealing, but wouldn’t be a dealbreaker if they didn’t have at the time of their application. These callouts might include:
Solar industry experience
Personal interest in the industry or subject matter.
Skills tangentially related to the role.
Experience in software/tools that may be used on the job.
Experience in a similar company style, i.e. “a newsroom” or “a tech startup.”
Education
Specify any educational requirements.
Our Spread of Total Rewards
Medical, Dental, Vision, & Disability Coverage.
Paid time off: vacation, sick, 10 company holidays, floating holidays, and personal days
401(k) and matching contributions
Commitment to Employee Wellness through vacation bonus
Company performance-based annual bonuses
Anti Scam Alert:
All initial interviews will be conducted by Dorothy Deveraux, (www.linkedin.com/in/dorothydeveraux1964) who will appear on video via Google Meet. If you are contacted by anyone who does not appear on video or match Dorothy’s LinkedIn photo, please consider it a scam.
Also, Tribeam will never ask new hires to purchase equipment as a condition of employment.
Important EEO Information
TriBeam is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to creating a diverse and inclusive workplace and will do so by actively seeking to hire and promote diverse individuals throughout the company.
Providing equal employment opportunities to all employees and applicants for employment is critical to our identity and we do not discriminate on the basis of race, color, religion, religious creed, national origin, ancestry, sex, age, handicap (disability), sexual orientation, gender identity/ or expression, genetics, veteran status, marital status, pregnancy or pregnancy-related condition, military status or obligation, or other protected status, in accordance with applicable federal, state and local laws.
