Senior Manager, Manufacturing Quality Engineering Full Time

The Senior Manager, Manufacturing Quality, leads compliance and quality initiatives for the Decatur, AL, plant, overseeing the Quality Floor team and improvement projects. Responsibilities include managing daily production floor issues and supervising component testing and MCP auditing for assigned areas.

• Live, promote, and support the Appliance Production System (APS) philosophy and drive continuous improvement in the quality and adjacent areas. Coach all team members to ensure cross-functional, focused collaboration is the way we work.
• Partner with the Product Line Quality, Business Operations, and Manufacturing Engineering Leaders to promote a culture that establishes, sustains, and improves product quality through engineering problem-solving and discipline around supporting systems. Promote a method-based quick response to new issues.
• Responsible for developing team performance metrics tied to the overall factory (FPY, EOLA, Scrap) and product line financial plan (Warranty, Damage, Concessions, Scrap, Consumer Education). Leads the team to identify and complete projects and tasks supporting this effort. Owns and assigns tasks and establishes accountability at the appropriate level.
• Closely collaborates with the product line Engineering, Field Quality and Service organizations to understand and respond to part or system product level performance issues impacting owner use and satisfaction. Responds to this data in addition to internal data streams (leading indicators) for product quality and reliability (Engineering, EOLA and CAT / CUT labs).
• Identify and execute projects to improve the costing of operations, broad owner for Corrective and Preventative Actions (CAPA), Corrective Action Request (CAR) approach to problem solving.
• Work with Design, Operations and Quality Leadership to prioritize funding/resources to meet targets, support Continuous Improvement.
• Owner of all attributes of the Manufacturing Control Plan for broad areas. Responsible for the training, execution, auditing and improvement of the Manufacturing Quality Control Plan. Support efforts intended to improve work station documentation process; create, update and maintain Manufacturing Control Instructions (MCI’s), visual aid and alerts (single point lessons) as needed.
• Provide technical oversight to drive the development, sustainment and continuous improvement of factory quality.

Qualifications

• Bachelor of Science Degree in Engineering or related discipline
• 7+ years of experience with manufacturing quality/NPI quality projects and process improvement
• Experience with product and process Quality Management System development and implementation
• Previous team and project leadership, including demonstration of goal setting, monitoring of performance v goals, and a strong feedback/development/accountability cycle
• Experience in Excel, Word, PowerPoint, Minitab, and Outlook preferred.

Working Conditions:

• Working conditions are normal for a high-volume manufacturing environment.
• Working in this environment requires the use of safety equipment, including but not limited to: eye safety glasses, hearing protectors, work boots, and hard hats.
• These roles require frequent walking in a manufacturing plant environment.
• Hours & Weekends: Working off-shift and weekends may be required.