Senior Creative Account Manager Full Time NEW

This role is a unique blend of strategic account management, creative thinking, and revenue ownership within a fast-paced, innovation-driven environment. You will act as a trusted advisor to clients, translating their brand and business goals into impactful, large-scale gifting and merchandise solutions. From concept to execution, you’ll lead complex initiatives that combine creativity, technology, and operational excellence. The position requires strong relationship-building skills, commercial acumen, and the ability to manage multiple high-value projects simultaneously. Working cross-functionally with internal teams, you’ll ensure seamless delivery and exceptional client experiences. This is an ideal opportunity for someone who thrives in a dynamic setting and enjoys driving both creative impact and business growth.

Accountabilities

• Serve as the primary strategic partner for clients, building strong relationships through consultative engagement and regular communication.
• Lead end-to-end execution of complex creative and gifting programs, ensuring alignment with client goals and successful delivery.
• Identify and develop growth opportunities within accounts, driving revenue expansion and long-term partnerships.
• Manage sales pipelines, monitor account performance, and proactively mitigate risks to ensure business continuity and profitability.
• Handle client escalations with professionalism and empathy, maintaining high levels of satisfaction and trust.
• Collaborate closely with cross-functional teams to coordinate resources, streamline workflows, and ensure project success.
• Provide clear creative direction to internal teams for campaign development, including lookbooks and program briefs.
• Leverage industry insights and trends to առաջարկ innovative, on-brand solutions that enhance client outcomes.

Requirements

• Minimum of 4 years of experience in client-facing roles such as account management, customer success, or sales.
• Proven track record of managing and growing revenue within a portfolio of accounts.
• Strong relationship-building skills with the ability to engage and influence senior stakeholders.
• Excellent communication skills, adaptable to different audiences and business contexts.
• Highly organized with the ability to manage multiple projects and deadlines effectively.
• Commercial mindset with experience identifying upsell opportunities and managing churn risks.
• Familiarity with CRM and collaboration tools such as Salesforce, Slack, and Google Workspace.
• Creative problem-solving abilities and a proactive, solutions-oriented approach.
• Strong attention to detail and ownership mindset in a fast-paced environment.

Benefits

• Competitive base salary of $80,000 with performance-based incentives (OTE up to $104,000)
• Comprehensive medical, dental, and vision insurance
• Flexible paid time off and company holidays
• Remote work flexibility across the United States
• Work-from-home stipend for new hires
• Opportunity to collaborate with global clients and leading brands
• Exposure to innovative tools and in-house technology platforms
• Career growth opportunities in a creative and fast-evolving environment

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.