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This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/13467194
Job Description:
Searching for Learning Facilitators to join our global revenue
management education team to support hotels globally in the training and
adoption of clients new systems: IDeaS G3, Optix and RevPlan and CRS,
SynXis.
POSITION RESPONSIBILITIES:
The Learning Facilitators provide a critical role of supporting our
hotels globally in the use of clients new revenue management system,
IDeaS and SynXis. This position will be responsible for generating
support documentation, learning content creation, course execution and
facilitation, and upholding client standard procedures and guidelines
all across the globe.
This position will collaborate and directly support the Global Revenue
Management Training and Operations team. Required experiences for this
position includes IDeaS G3, Optix and RevPlan, SynXis CRS Opera Cloud
PMS. Fluent in another language outside of English is ideal. This
position will be working contracted number of hours but must be flexible
to support hotels in Asia and Europe.
To be successful in this role, knowledge of IDeaS G3 and SynXis and
flexible working hours is key. Superior oral and written communication
skills are a plus. Previous IDeaS and SynXis system implementation and
hotel RM experience is required.
EXPERIENCE AND QUALIFICATIONS:
IDeaS G3, Optix and RevPlan user, implementation and facilitation
experience
SynXis user, implementation and facilitation experience
Requires understanding of revenue management systems and implementation
of processes
Training facilitation, communication, documentation skills
Creating and delivering training material
Coordination of implementation check lists
Coordinating registration, follow-up communications, tracking and
managing learning completion
Able and willing to work in various time zones with specific emphasis to
Asia and SWA
Skilled in Microsoft Office suite of applications including Excel, Word,
Access, PowerPoint, etc.
Can operate in a fast-paced, dynamic, complex system/corporate
environment
Adapt and change with evolving learning needs
Must be able to sit at a desk for up to 8 hours per day. Walking and
standing are required for the remainder of the workday.
Travel may be required but no more than 10% of the time based on needs.
Requires grasping, writing, standing, sitting, walking, listening, and
hearing ability and visual acuity.
Requires manual dexterity to use and operate all necessary equipment
Must have finger dexterity to be able to operate office equipment such
as computers, printers, telephones, and other office equipment as needed
Ability to develop and deliver training materials
Ability to develop and deliver implementation processes and checklists
Ability to develop and deliver effective presentations
Ability to manage group and interpersonal conflict situations
effectively
Ability to travel by air and car
Minimum of 2 years of experience in coordinator level position in hotel
industry revenue management using revenue management systems and
reservation systems
Minimum of 2 years involved in a dynamic team environment
Minimum of 3 years experience in Microsoft Office suite of applications
and related data management systems
Demonstrates a commitment to client core values
EDUCATION:
Bachelors Degree preferred but not required. Degree in Hotel Management
or related field preferred
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or
allow discrimination on the basis of race, color, religion, creed, sex
(including pregnancy, childbirth, breastfeeding, or related medical
conditions), age, sexual orientation, gender identity, national origin,
ancestry, citizenship, genetic information, registered domestic partner
status, marital status, disability, status as a crime victim, protected
veteran status, political affiliation, union membership, or any other
characteristic protected by law. Apex will consider qualified applicants
with criminal histories in a manner consistent with the requirements of
applicable law. If you have visited our website in search of information
on employment opportunities or to apply for a position, and you require
an accommodation in using our website for a search or application,
please contact our Employee Services Department
at[emailprotected{cfemail=”791c14091516001c1c0a1c0b0f101a1c0a3918091c010a000a0d1c140a571a1614″}or
844-463-6178.
Everforth Apex is a world-class IT services company that serves
thousands of clients across the globe. When you join Everforth Apex, you
become part of a team that values innovation, collaboration, and
continuous learning. We offer quality career resources, training,
certifications, development opportunities, and a comprehensive benefits
package. Our commitment to excellence is reflected in many awa
