Residential Moving Coordinator Full Time NEW

We are hiring a detail-oriented Residential Moving Coordinator in San Antonio, TX to support day-to-day operations within the moving and relocation industry. This role blends coordination, customer service, and administrative responsibilities in a fast-paced environment. Ideal for candidates with household goods (HHG) experience, this position plays a key role in ensuring smooth residential move execution and accurate documentation.

Key Responsibilities:

• Act as the primary point of contact for residential customers, drivers, and agents throughout the relocation process
• Coordinate household goods (HHG) moves from booking through final delivery
• Monitor shipments and proactively communicate updates to customers
• Prepare and manage all move-related documentation in line with industry standards
• Maintain accurate shipment records and update internal systems in real time
• Schedule crews, packing services, and transportation logistics efficiently
• Ensure compliance with company policies and relocation industry regulations
• Support billing processes including invoices, charges, and documentation accuracy
• Maintain organized digital and physical filing systems for all move records
• Assist with operational reporting including weekly and monthly updates
• Collaborate with dispatch, warehouse, and operations teams to ensure seamless service delivery
• Provide administrative and customer support as needed in a high-volume environment

Key Skills & Experience:

• Experience in the moving and relocation industry (HHG required)
• Background in coordination, customer service, or administrative roles
• Strong organizational and multitasking skills in a fast-paced setting
• Excellent communication and customer service abilities
• High attention to detail with accurate data entry skills
• Proficiency in Microsoft Office and ability to learn new systems quickly