Project Operations Coordinator Full Time NEW

1. About Our Client:

The organization operates in the healthcare services sector, focused on improving safety and accessibility in homes for older adults and high-needs populations. It addresses the challenge of enabling safer, healthier, and more independent living at home by partnering with health plans. The company combines technology with a network of clinicians, suppliers, and installers to deliver personalized home modifications and environmental supports on a national scale. It is a fast-growing company backed by notable venture capital firms.

2. About the Opportunity:

The Project Operations Coordinator serves as the operational backbone for a portfolio of home modification projects within a designated region. This role ensures projects progress smoothly from referral through completion by managing communications, coordinating with service providers, maintaining accurate documentation, and delivering a high-quality client experience. It is well suited for candidates with construction or project coordination experience who can thrive in a detail-oriented, fast-paced environment and support the mission of enhancing home safety and accessibility.

3. Responsibilities:

• Manage day-to-day coordination of home modification projects, tracking status from authorization to closeout

• Collaborate with the Regional Project Manager to prioritize workload, identify risks, and ensure timely project completion

• Schedule and coordinate site visits, installations, and inspections with service providers and clients

• Identify and resolve scheduling conflicts, vendor delays, or scope changes, escalating when necessary

• Act as primary contact for clients and service providers, communicating clearly via phone and written correspondence

• Set and manage client expectations regarding timelines, steps, and plan changes

• Build and maintain relationships with regional service providers, coordinating logistics and ensuring adherence to timelines and quality

• Document all key communications and interactions in Salesforce

• Ensure accuracy and completeness of all project paperwork

• Submit documentation on time according to program and payer requirements

• Conduct quality checks to reduce errors and rework

• Participate in process improvements to reduce administrative friction

4. Requirements:

• Minimum 2 years of experience in project coordination, construction management, field operations, or related roles

• Experience coordinating with contractors, vendors, or subcontractors in construction or trades environments

• Strong written and verbal communication skills suitable for diverse audiences including clients and internal teams

• High attention to detail and organizational skills with ability to manage multiple projects simultaneously

• Comfortable working remotely using technology such as Salesforce

• Ability and willingness to travel occasionally for onsite visits and company events

Preferred:

• Experience in residential construction, home remodeling, accessibility modifications, or related trades

• Proficiency with Salesforce or similar CRM platforms

• Spanish language skills are a plus

5. Pay Range and Compensation Package:

• Compensation range: $65,000-$75,000 per year

6. Benefits & Perks:

• Company-funded health, vision, and dental plans

• Health Savings Account (HSA) plans

• Short and Long-Term Disability insurance

• Life and Personal Accident Insurance

• Hospital Insurance

• 401(k) plan available immediately upon hire

• Candidate referral program

• Unlimited paid time off plus 11 paid holidays

• $1000 stipend for work-from-home expenses

• Frequent team off-sites and get-togethers nationwide

• Collaborative and high trust work environment

• Monthly town halls

• Laptop and company swag upon hire

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.