Peoria Front Desk receptionist: Sun-Tues 7A-7p (79th Ave & Olive Ave) Full Time NEW

• May come in contact with dogs or cats that are seriously injured upon check in
• May come in contact with pet owners that emotionally upset

AVECCC is a 24‐hour veterinary emergency and critical care hospital in Peoria, Az.

VETERINARY RECEPTIONIST JOB REQUIREMENTS:

• Demonstrate excellent customer service and communication skills.
• Display compassion and patience toward clients.
• Interact positively in a team environment with members of medical treatment team.
• Answer incoming phone calls from clients, veterinarians, and employees.
• Greet clients and pets upon arrival.
• Handle emergency situations efficiently and calmly.
• Present billing estimates to clients and collect money for bills.
• Admit and discharge animal patients.
• Provide regular updates to clients regarding the status of their pet and/or wait time.
• Document phone conversations in electronic system.
• Maintain and file patient records and complete all necessary paperwork.
• Enter patient information into company electronic system.
• Maintain cleanliness of facility including sweeping, mopping, and wiping down surfaces.
• Other tasks assigned by supervisor.

Other Veterinary Receptionist Requirements:

• High School Diploma or GED.
• Computer proficiency required.
• One year of experience as Client Administrator, Receptionist or customer service related job.
• Ability to multitask.

Veterinary Receptionist Preferred Skills:

• Familiarity with popular breeds of dogs and cats.
• Knowledge of veterinary medical terms.
• Education or experience in veterinary field.
• Ability to work various shifts including all major holidays.

Equal Employment Opportunity

AVECCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person