Office Dispatcher Full Time NEW

Job Summary:

We are seeking a reliable and organized Office Dispatcher to coordinate and manage the scheduling and dispatching of personnel, vehicles, or service calls. The ideal candidate will have strong communication and problem-solving skills, with the ability to work efficiently in a fast-paced environment. This role is key to ensuring smooth day-to-day operations and delivering timely service to our customers.

Key Responsibilities:

• Schedule and dispatch personnel, vehicles, or service technicians according to customer requests, specifications, or needs.
• Monitor and track the location and status of dispatched staff using communication systems and software.
• Communicate effectively with field staff, drivers, or technicians to relay assignments, updates, and instructions.
• Maintain accurate logs, records, and reports of dispatch activities.
• Handle customer inquiries, service requests, and complaints professionally and promptly.
• Coordinate with other departments to ensure timely and efficient service delivery.
• Prioritize calls and services based on urgency, location, and availability.
• Monitor workload and adjust assignments as needed to optimize efficiency.

Requirements:

• High school diploma or equivalent (Associate degree preferred)
• Proven experience in a dispatch or administrative coordination role is a plus
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office and dispatch software/systems
• Ability to remain calm under pressure and solve problems quickly
• Comfortable working in a fast-paced office environment
• Hours are from 6am – 430pm

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person