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Overview Skilled Home Health Scheduling experience is needed. Position Overview Home Care Home Base experience is strongly preferred. Aveanna Healthcare has grown tremendously during the past year through a series of exciting acquisitions and we are currently looking for a Team Coordinator Scheduler to join our dynamic home health care team. The Team Coordinator Scheduler the clinical operations and management staff members.
Hours: Monday – Friday 8:30am – 5:00pm onsite
Essential Job Functions
- Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
- Provide daily analytical support and validation through our EMR system (Homecare Homebase) per industry regulations
- Daily activities can include but are not limited to:
- Scheduling clinicians, notify physicians of care changes, perform pre-bill auditing
- Send patient instructions
- Verify receipt of proper documentation and follow up as necessary with clinicians, clients and families
- Manage office calls, correspondance and meetings
- Monitor office supply levels
- Provide customer support
- Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative tasks and processing of client files in alignment of government/health care standards
- Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
- Participate in staff meetings and meets regularly with branch management for individual supervision to meet performance objectives
- Comply with HIPAA and Data Privacy Practices and regulation
Aveanna Healthcare Offers
- 401(k) with match
- Health, Dental and Vision Benefits for employees at 30+ hours
- Tuition Discounts and Reimbursement
- PTO, Sick Time, and Paid Holidays
Requirements
- Proficient with Microsoft Suite
- Customer service experience
- Excellent written and verbal communication skills
Preferred
- Prior scheduling Home Health scheduling experience
- Prior scheduling LTC experience
- Demonstrated proficiency in clinical assessments, documentation and compliance with policies and procedures
