Front Desk Receptionist and Administrative Assistant/ Medical Office Assistant Full Time

Job Overview
We are seeking a dynamic and detail-oriented Front Desk Receptionist and Administrative Assistant/Medical Office Assistant to join our healthcare team. This vital role combines front desk responsibilities with comprehensive administrative support, ensuring smooth clinic operations and exceptional patient service. The ideal candidate will be energetic, have a strong work ethic, organized, and possess a strong understanding of medical office procedures, Quickbooks and health information management systems. Your enthusiasm will help create a welcoming environment for patients while efficiently managing administrative tasks that keep our clinic running seamlessly.

Duties

• Greet patients warmly, assist with appointment scheduling using EMR (Electronic Medical Record)
• Manage multi-line phone systems with professionalism, providing clear communication and excellent customer service.
• Perform prior authorizations
• Maintain and update patient records in the EMR
• Coordinate appointment scheduling, patient check-in/out processes, and follow-up communications to optimize clinic flow.
• Conduct office management tasks such as filing, data entry and maintaining organized medical records for efficient access.
• Provide clerical support including typing reports, managing office supplies and medical inventory, and supporting overall office management activities.

Qualifications

• Proven experience in a medical office setting or healthcare environment with familiarity in clinic operations and medical administrative support.
• Strong computer skills with proficiency in Microsoft Office Suite, EMR/EHR systems
• Knowledge of medical terminology, ICD-9/10 coding standards, HIPAA compliance, and health information management practices.
• Excellent phone etiquette with the ability to handle multi-line phone systems efficiently and professionally.
• Strong organizational skills with attention to detail in documentation review and record keeping.
• Previous medical office experience is highly desirable along with familiarity in medical terminology.
• Ability to work independently as well as part of a team in a fast-paced environment while maintaining a positive attitude. Integrity and dependability are a must. Join our team to make a meaningful difference in patient care while developing your career in a supportive and energetic environment!

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Education:

• High school or equivalent (Required)

Work Location: In person