Dock and Door Service Technician **Company Vehicle Provided** Full Time

Growing Door and Dock Equipment Company seeking experienced, career-minded individuals with a strong work ethic and an all-in mentality.

Join our dynamic team as a Dock and Door Service Technician, where your mechanical expertise and passion for problem-solving will drive success! In this role, you’ll be the vital link between our company and our clients, delivering hands-on service and maintenance directly at customer sites. With a company vehicle provided, you’ll have the mobility and independence to tackle diverse service calls, troubleshoot equipment issues, and ensure optimal operation of complex systems. This is an exciting opportunity to apply your technical skills in a fast-paced environment while enjoying the support of a dedicated team committed to excellence.

Key Job Duties:

• Use safe work practices during all job duties, including all appropriate PPE (Personal Protection Equipment)
• Troubleshoot general mechanical issues with dock levelers and overhead doors.
• Read electrical voltages and diagnosing electrical issues.
• Troubleshoot and repair hydraulic parts.
• Perform routine maintenance including greasing, adjustments, and inspections.
• Log work notes and parts used on iPad tablet.
• Perform repairs in the field at customers locations.
• Use extension ladders, scissor lifts, and power tools.
• Work independently or in small team as needed.
• On-call (after hours) duties and local travel required.
• Identify additional problems at service location that need either repair or a quote for replacement, report back to Sales Staff.

Competencies:

• Mechanical aptitude and troubleshooting skills
• Electrical Background
• Hydraulics Background
• Construction Background is a plus
• People skills (ability to communicate clearly and politely with customers)
• Basic math skills

Expectations:

• Prompt, on-time every time
• Customer service oriented
• Good work ethic
• Ethical Conduct
• Time Management
• Communication Proficiency
• Accomplishment Driven

Working Conditions:

• Physical requirements necessary include standing, walking, stooping, kneeling, crouching, crawling, most of the time with infrequent opportunities to sit.
• Must be able to lift or exert a force of up to 50 pounds or greater and be on your feet during the entire work shift.
• Ability to work in wet or humid conditions, as well as extreme cold or heat.
• Occasionally may be required to perform work in the evenings or on weekends.

Experience/Requirements:

• Minimum of 2 years’ experience in mechanical, electrical, and hydraulic industries.
• Clean driving record and valid Driver’s License.
• Minimum of a High School education or equivalent.
• Clear a drug screening and background check.

Benefits:

• Job-specific training available
• Company Uniform provided
• Company Van provided after probationary period
• Competitive Salary
• Medical, Dental, Vision, Disability, Accident, Illness & more plans
• Company paid life insurance with voluntary additional coverage
• Paid holidays & time off

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience:

• Dock Door Installation: 1 year (Required)

Work Location: In person