Director of Business Development, Healthcare Industry Full Time

About Patient.com

Patient.com is a well-funded, early-stage healthcare technology company originally incubated within The SSI Group and now operating independently.

Patient.com is an independent, hyper-secure, consent driven healthcare navigator built for the complexities of benefit and affordability navigation.

Our mission is to end patient flustration by simplifying the healthcare administration experience for consumers  while improving efficiency and transparency across the healthcare ecosystem.

Healthcare today is fragmented, administratively complex, and financially confusing for patients. At Patient.com, we believe the system improves when it prioritizes the patient experience first.

When patients have better access, better data, and greater transparency:

• Providers reduce administrative burden
• Payers improve engagement and operational efficiency
• Healthcare partners deliver better outcomes

We are building the connective layer between patients and the healthcare ecosystem through a consent-driven, patient-centered platform.

Position Overview

This role reports directly to the Chief Marketing & Partnerships Officer and will work closely with executive leadership across growth, product, operations, and go-to-market initiatives.

We are looking for a strategic and execution-oriented Director of Business Development to lead partnerships across healthcare providers, payers, and strategic healthcare organizations.

This role is intentionally designed to complement the Director of Business Development & Partnerships focused on consumer growth and strategic distribution. Together, these roles create a unified growth strategy across both consumer engagement and enterprise healthcare partnerships.

This role will focus on driving enterprise growth by developing relationships with hospitals, health systems, provider groups, payers, and healthcare ecosystem partners that can leverage Patient.com to improve patient access, operational efficiency, financial transparency, and engagement.

You will play a critical role in shaping Patient.com’s enterprise go-to-market strategy and expanding our footprint across the healthcare industry.

This is a highly visible role that requires deep relationship-building skills, healthcare industry expertise, and the ability to navigate complex enterprise sales and partnership cycles.

Key Responsibilities

Provider & Health System Growth

• Develop and execute business development strategies targeting:
• Hospitals
• Health systems
• Provider groups
• Revenue cycle organizations
• Healthcare technology partners
• Position Patient.com as a solution that improves:
• Patient intake and engagement
• Administrative efficiency
• Data accuracy
• Financial transparency
• Patient payment experience

Payer & Healthcare Ecosystem Partnerships

• Build strategic relationships with payers, healthcare networks, and healthcare service or consulting organizations
• Identify partnership opportunities that improve patient navigation, eligibility workflows, engagement, and affordability programs
• Develop scalable enterprise partnership models aligned with Patient.com’s long-term platform vision including channel partnerships

Enterprise Sales & Deal Execution

• Own complex enterprise deal cycles from initial engagement through negotiation and implementation
• Work closely with Legal, Product, Operations, and Executive Leadership to structure successful agreements and launches
• Develop executive-level relationships with healthcare decision-makers and stakeholders

Strategic Market Development

• Monitor industry trends, healthcare policy shifts, interoperability initiatives, and market opportunities
• Identify opportunities to expand Patient.com’s role within provider and payer workflows
• Bring market insights into product and platform strategy discussions

Cross-Functional Leadership

• Collaborate with Product, Engineering, Marketing, Operations, and Customer Success teams to ensure successful implementation and partner outcomes
• Help prioritize enterprise requirements and strategic opportunities

Performance Ownership

• Own pipeline development, forecasting, revenue contribution, and partnership performance metrics
• Develop scalable processes and operational discipline around enterprise growth initiatives

Qualifications

• 10+ years of experience in healthcare business development, strategic partnerships, enterprise sales, or healthcare technology growth roles
• Strong understanding of provider, payer, and healthcare ecosystem dynamics
• Proven track record of closing complex healthcare partnerships and enterprise agreements
• Experience working with hospitals, health systems, payers, revenue cycle organizations, or healthcare SaaS platforms
• Strong executive presence with the ability to build trusted relationships across healthcare leadership teams
• Strategic thinker with strong operational and execution capabilities
• Excellent communication, negotiation, and presentation skills
• Comfortable operating in fast-paced, high-growth environments with evolving priorities
• Experience with CRM and enterprise pipeline management tools preferred
• Strong interest in growing into broader healthcare growth and strategic leadership responsibilities over time