Job Summary
The Customer Success & Supply Chain Coordinator is a cross-functional operational support role responsible for supporting customer communication, workflow coordination, supply chain activities, and service center operational continuity within a smaller service center environment.
Due to the size and structure of the Atlanta operation, this role offers exposure to both customer coordination and supply chain support activities, with close collaboration across technicians, logistics, leadership, and operational support teams.
The ideal candidate is organized, adaptable, collaborative, and comfortable operating within structured workflows and evolving operational environments. This role requires strong communication skills, operational awareness, and the ability to balance customer expectations with operational realities.
Key Responsibilities
Customer Communication & Coordination
Supply Chain & Operational Support
Process & Workflow Management
Cross-Functional Collaboration
Qualifications
Qualifications and Experience:
Competencies & Skill
Other Information
We offer a comprehensive benefits package designed to support our team’s health, financial security, and overall well-being. The company offers competitive medical, dental, and vision plans, HSA and FSA plans, Mental health resources, and employee assistance programs. We offer Paid Parental Leave, Company Paid Long Term Disability, competitive 401k employer match, floating holiday, tuition reimbursement program, amongst other benefits.
We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The company participates in E-Verify as required by law.
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