Customer Experience Intern Full Time NEW

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

At Stewart, we help people worldwide protect the dream of owning property, while helping our employees achieve the dream of a rewarding career. But before you can achieve a dream, you’ve got to get it off the ground. That’s what Stewart’s intern program helps you do. The Stewart Internship Program is designed to enable students to gain hands-on work experience as the foundation of their professional lives. Working at Stewart means being at the forefront of the real estate service industry. We’re on a mission to enhance the title and escrow process for our clients and customers. We offer comprehensive service, deep expertise and solutions our customers need for any real estate transactions. At Stewart, we believe in building strong relationships – and these partnerships are the cornerstone of every interaction.

As an intern at Stewart, you will have access to work on real-world projects and gain insights from mentors and leaders throughout the organization and participate in social and community events to enhance the experience – ultimately providing you with tools to support your transition from college to professional life. Our Summer Internship program runs June 1 – August 7, 2026

A Marketing & Customer Experience Intern supports the marketing and customer teams by analyzing feedback, improving service processes, and boosting employee engagement. Responsibilities include gathering customer insights, assisting with internal communications, supporting campaigns, and tracking metrics to enhance the overall customer journey.

During the internship, you will:

• Transactional surveys link to google pages (auditing)
• Analyze customer feedback, surveys and data to identify trends and actionable insights.
• Assist in mapping customer journeys and identifying areas for improvement in service delivery. Analysis of company SharePoint Marketing Storefront
• Create reports and presentations on key customer metrics and marketing performance for management.
• Support the department with daily tasks, meeting coordination, and data organization
• Data driven

Qualifications:

To be successful in this role, you will:

• Be currently enrolled in a bachelor’s or master’s level degree program in Marketing, Business, Business Administration, Data Analytics, or related field
• Be located in Houston, TX for duration of summer program
• Be able to fulfill the duties of the role in a full-time, hybrid environment for the duration of the 10-week program, located in Houston, TX
• Be eligible to legally work in the country in which you are applying, without company sponsorship or time restriction
• Have familiarity with tools such as Microsoft Suite, Power BI similar (experience level may vary)
• Be available to complete the entire internship program as defined by the communicated start and end dates
• Thrive in a fast-paced environment and be eager to learn and contribute
• Have strong communication and collaboration skills
• Be detail-oriented while able to manage multiple tasks and priorities
• Demonstrate curiosity, creativity, and a user-centered mindset
• Be fluent in oral and written English

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.