Country Manager, USA Full Time

Note: Partly has offices in London (UK), Christchurch (NZ), Auckland (NZ) and Austin (Texas),. Wherever you’re based, we’ll connect you with your nearest office for onboarding, and fly you to join the full team for our quarterly “Season Openers” (we cover travel and accommodation). If you’re relocating to join us, we can also assist with relocation costs. This role must be Based in office in Texas, USA.

🖍️ This role

This is Partly’s most consequential commercial hire of 2026.

As Country Manager, USA, you will own the US market entry and scale for Partly — a company that has spent years building Interpreter, the world’s only foundation model purpose-built for automotive parts, and is now deploying it into the largest repair market on earth. You’ll be based in Austin, leading a growing US team, and making the calls that determine whether Partly becomes the AI for the US repair industry — or watches someone else claim that ground.

This is not a role for someone who needs a playbook handed to them. The US automotive repair market sits on top of $150B+ of B2B parts sold annually — flowing through over 40,000 collision shops and over 100,000 service and repair shops. The parts procurement workflow at the centre of this market hasn’t changed in decades: estimators run five or more disconnected platforms manually on every job, estimates are wrong more often than they’re right, and every decision threads a web of insurer rules no tool currently enforces automatically.

Partly’s advantage is Interpreter — trained on licensed OEM build data across 52+ manufacturer agreements and continuously updated by feedback loops from thousands of users across Partly’s international network. No general-purpose AI model matches it on parts accuracy. That is what makes agentic procurement automation possible at the precision the repair industry demands — and it is what no competitor can replicate in any reasonable timeframe.

The window to own this category is open. It will not stay open long. This role exists because that window cannot be seized from London or New Zealand — someone needs to be on the ground in Austin, making the calls on market entry, customer sequencing, partnerships, and team-building fast enough to reach the milestones.

💻 What will you do

• Own the US market entry decision. Make the calls that matter most in the first 90 days — which segments to lead with, which motion to run, which partnerships to pursue first, and how to sequence the team build. No playbook exists yet. You write it.
• Land foundational partner agreements across the repair ecosystem. Structure and close first-of-kind commercial agreements with the players that define how parts flow through the US repair industry — Tier 1 and 2 MSOs, carriers, OEM dealer networks, software platforms, and distributors. These are not standard SaaS deals. Each one shapes Partly’s US commercial framework for years.
• Convert active pilots to enterprise contracts. Partly has live pilots with major enterprise businesses in market. You inherit the relationships and own the conversion — building the commercial frameworks, pilot structures, and MSAs that every subsequent enterprise hire will inherit.
• Launch Partly’s AI tools into the repairer market. The biggest problem in collision repair isn’t fixing the car — it’s everything that gets in the way of it. Partly’s AI removes the parts procurement burden, the estimate errors, and the admin that eats a repairer’s day, so they can focus on the repair itself and do it to the highest standard. You own getting that proposition in front of the repairers who need it most.
• Shape Partly’s product and proposition for the US market. The US repair industry has its own platforms, workflows, insurer relationships, and procurement norms. You are the voice of the US customer inside Partly — working with Product and Solutions to ensure what we build fits how American repairers, MSOs, and carriers actually operate, and that our commercial proposition lands the way it needs to in this market.
• Build and lead the US team. Hire, onboard, and develop the enterprise sales, field sales, solutions engineering, and marketing functions. The US team reports into this role. The team you build is the commercial engine Partly will run on for the next five years.
• Establish Partly’s brand and presence in the US repair industry. Become the face of Partly at the conferences, associations, and industry moments that matter. Build the warm network across repairers, insurers, OEMs, and platform partners that no amount of marketing spend can substitute for.

Want to learn more about the problems we’re solving and the culture we’re building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

🥷 Your skills

• (Preferred) You have built a commercial motion in the US automotive repair industry from scratch. You know the difference between a mega-MSO and a Tier 2 regional operator. You have sat across the table from a carrier procurement team. You understand how DRP relationships work, what drives an MSO’s buying decision, and which associations actually move the repairer market. Your rolodex is real and warm.
• (Preferred) You have closed first-of-kind enterprise deals — and built the playbook that followed. Not inherited a territory. Not run a scaled motion. Built something that didn’t exist. You know what it takes to get a major enterprise to sign a contract for a product category they’ve never bought before, and you’ve done it more than once.
• You lead teams through ambiguity without losing people. You’ve hired, developed, and led commercial teams in high-growth environments where the strategy was still being written. Your team runs fast, hits hard, and trusts you — because you’ve earned it.
• You think like a founder. You make decisions with incomplete information. You know when to go wide and when to go deep. You treat the company’s money like your own and you don’t need a committee to move.
• You have the executive presence to open doors and the commercial depth to close them. C-suite, carrier procurement, MSO operations leaders — you are credible in every room and you know how to read one.
• You understand AI-native infrastructure well enough to sell it. You don’t need to be an engineer. But you need to understand what it means to sell a foundation model into an industry that’s never bought one — and why that’s different from selling software.
• (Bonus) You have experience in high-growth technology businesses entering a new market. You’ve been part of a Series A–C company that went from zero to meaningful market presence in a geography or vertical. You know what that demands personally and professionally.
• (Bonus) You are comfortable operating across multiple layers of a complex business simultaneously. You’ve worked in — or sold into — businesses where revenue comes from infrastructure, networks, subscriptions, and take rates all at once. You understand how those layers interact, how to sequence them, and how to tell a coherent commercial story across all of them.
• Please note: if you don’t have all the skills/experience listed above but believe you could be outstanding in this role, please still consider applying. Many folks often count themselves out. Please allow us to learn more about you and why you’re exceptional.