Chief Program Officer Full Time NEW

POSITION SUMMARY

The Women’s and Children’s Alliance (WCA) is seeking a thoughtful, strategic, and mission-driven leader to serve as its Chief Program Officer (CPO). This is a unique opportunity to lead and strengthen a comprehensive continuum of care for individuals impacted by domestic violence and sexual assault. At an important point in WCA’s growth, the CPO will guide the organization’s programmatic vision and ensure services across shelter, clinical care, case management, court advocacy, and childcare are fully integrated, trauma-informed, and centered on a high-quality client experience. This leader will play a key role in ensuring every individual served feels safe, respected, and supported, while advancing measurable outcomes that reflect meaningful impact.

As a member of the Executive Team, the CPO will partner closely with the CEO and other leaders to strengthen alignment across programs, operations, and community partnerships. This role offers the opportunity to build on a strong foundation—supporting and developing program leaders, enhancing service quality, and using data and insight to guide continuous improvement. The ideal candidate brings both strategic perspective and practical leadership, with a deep commitment to mission-driven work and a collaborative approach to leading teams. This is an opportunity to make a lasting difference by helping shape how services are delivered and experienced—today and into the future.

ESSENTIAL AREAS OF RESPONSIBILITY

Program Strategy & Organizational Effectiveness – 20%

Program & Impact Oversight – 20%

Residential & Community Program Leadership – 15%

People Leadership & Culture – 15%

Compliance, Quality & Risk Management – 10%

Financial & Resource Stewardship – 10%

External Leadership & Partnerships – 10%

CORE EXECUTIVE LEADER COMPETENCIES

Mission & Values Leadership – Champions and advances WCA’s mission, vision, and values by clearly articulating their meaning and ensuring they are reflected in strategy, decision-making, and organizational culture. Models integrity and ethical leadership while holding self and others accountable to purpose-driven outcomes

Visionary & Strategic Leadership – Develops and advances forward-looking strategies that align with organizational priorities and position WCA for long-term success.

Inclusive & Collaborative Leadership – Builds trust, fosters belonging, and engages diverse perspectives to drive shared decision-making and strong team outcomes.

Results Orientation & Accountability – Sets clear goals, drives execution, and holds self and others accountable for achieving measurable, mission-driven results.

Communication & Influence – Communicates with clarity and authenticity, inspiring others and effectively influencing internal and external stakeholders.

Stakeholder & Board Engagement – Cultivates strong, productive relationships with the Board, donors, partners, and community stakeholders to advance organizational goals.

Change Leadership – Leads with adaptability and resilience, guiding individuals and teams through change with clarity, empathy, and focus.

JOB-SPECIFIC COMPETENCIES – CHIEF PROGRAM OFFICER

Program Strategy & Impact Leadership – Designs and executes program strategies that drive measurable, mission-aligned outcomes

Organizational Effectiveness – Strengthens systems, structures, and cross-functional alignment to improve performance and impact

Trauma-Informed Leadership – Applies deep understanding of domestic violence and sexual assault services to guide programs and teams

Client Experience & Outcomes Focus – Ensures services are designed and delivered to maximize client safety, satisfaction, accessibility, and long-term outcomes

Service Integration & Quality – Ensures seamless, high-quality coordination across all service areas

Data & Evaluation Leadership – Uses data, metrics, and evaluation frameworks to inform decisions and demonstrate impact

People & Culture Leadership – Builds strong, accountable teams and fosters a collaborative, mission-driven culture

External Advocacy & Partnerships – Represents WCA effectively and builds relationships that enhance impact and resources

Compliance & Risk Management – Ensures adherence to regulatory, licensing, and funding requirements

MINIMUM QUALIFICATIONS

Education

• Master’s degree in Social Work, Counseling, Psychology, Public Administration, or related field required
• LCSW or LCPC licensure in Idaho (or ability to obtain) strongly preferred

Experience

• 7+ years of progressive leadership experience in human services, behavioral health, or nonprofit programs with at least 3 years in senior leadership roles with oversight of multiple programs or service lines; preferably in a nonprofit or mission-driven organization
• Experience leading or supporting 24/7 residential or crisis-based services strongly preferred

Program & Operational Leadership Experience

• Demonstrated experience overseeing direct service programs and multidisciplinary teams
• Experience managing programs within regulated, licensed, or grant-funded environments
• Experience with program performance monitoring, reporting, or outcome tracking
• Experience collaborating cross-functionally with finance, development, or operations functions

Additional Requirements

• Must possess and maintain a valid driver’s license and meet State of Idaho requirements
• Successful completion of background check
• Ability to travel locally for meetings and events

Salary Range $83,700 – $93,700

The Women’s & Children’s Alliance (WCA) one of the most well regarded non-profits organizations in the valley is an equal opportunity employer and does not discriminate in its hiring practices or any other employment decisions on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, physical or mental disability, genetic information, retaliation for protected activity, or any other classes protected by applicable federal and state laws.