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Job Description:
The Community Business Director (CBD) is responsible for managing and supervising the business office functions at the community. This position serves as the community’s primary resource for handling and managing questions/inquiries from residents and their families as well as from our own employees related to, among other things, cash receipts, billing, vendor payments, expenses, payroll and benefits. The CBD also coordinates and assists with maintaining accurate employee payroll and benefits data and is expected to be able to explain and instruct employees regarding benefit options.
Job Responsibility:
- Managing and supervising the business office functions at the community
- Serving as the community’s primary resource for handling and managing questions/inquiries from residents and their families as well as from our own employees related to cash receipts, billing, vendor payments, expenses, payroll and benefits
- Coordinating and assisting with maintaining accurate employee payroll and benefits data
- Explaining and instructing employees regarding benefit options
- Maintaining and overseeing specific processes for the collection and maintenance of resident data
- Managing and supervising all front desk/clerical personnel including scheduling, assignment, direction, performance review, hiring and discipline
- Assisting the Executive Director with managing the community’s operation by reviewing and advising on billing issues, expenditures and budgetary matters
- Managing and directing all accounts receivable, to include pursuit and follow-up of unpaid balances
- Ensuring correct coding of the community’s accounts payable and accrues expenses as needed
- Directing collection of on-site employee data related to demographics, payroll, employee benefits and employee leave administration
- Ensuring employee files are maintained in accordance with Atria’s policies and procedures as well as federal, state, and local regulations
- Primary community responsibility for assistance with month-end close process including accrual preparation and analysis of general ledger/monthly operating statements
- Working with Executive Director to fully understand operating results and trends
- Working toward the completion of special projects, request, and assignments as appropriate
- Serving as the community’s ‘manager-on-duty’ on a regular basis
- Assisting in sales process by conducting inquiry tours as necessary
- May drive company vehicle from community to social and other various destinations
- May perform other duties as needed and/or assigned
Requirements:
- Associate or bachelor’s degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions
- or an equivalent combination of education and experience
- Three (3) to five (5) years in business office management, finance or accounting preferred
- Working knowledge of general accounting, billing and collections and expense management practices
- Working knowledge of federal and state employment laws
- Able to clearly present information through the spoken word
- Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions
- Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication
- Past history of solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company
- Able to perform budget analysis and variance reporting
- Proficient in using Microsoft Office and ability to operate standard office equipment
What we offer:
- Competitive Pay
- Paid Holidays & PTO
- Comprehensive Health Plans including medical, vision, and dental coverage, company paid short term and long term disability, and other voluntary benefits such as critical illness coverage
- Career Advancement Opportunities
- Tuition Reimbursement up to $5,250 a year for approved courses toward degrees and certifications
- Employee Loyalty Rewards Program including anniversary awards and recognition of great work
- Retirement Savings Plan with Employer Match (Traditional 401(k) and Roth options with 50% match after one year of service)
- Rewards & Recognition
- Health & Safety
