Bilingual Medical Front Desk Receptionist Full Time NEW

Responsibilities:
– Greet and welcome guests as soon as they arrive at the office. · Obtain appropriate documentation and insurance information from patients.

– Collect copayments from outstanding balances.

– Refer patients to Financial Counselor regarding past due balances and for insurance questions and/or resolutions.
– Direct visitors to the appropriate person and office
– Answer, screen, and forward incoming phone calls
– Provide basic and accurate information in-person and via phone/email
– Receive, sort, and distribute daily mail/deliveries
– Perform data entry, documentation, printing, and filing tasks
– Schedule appointments and maintain appointment calendars

– Print clinic schedules and prepare for next day’s clinic; print out clinic schedules for the next day and email the doctor’s schedules for the following day.
– Inform patients of privacy policies and procedures.
– Confirm patient’s upcoming appointments.

– Balance deposit batches each day.
– Receive deliveries and notify appropriate personnel.
– Keep the reception area tidy and presentable with all necessary materials

Requirements:
– Proven work experience as a receptionist or similar role
– Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
– Hands-on experience with office equipment (e.g. fax machines and printers)
– Professional attitude and appearance
– Solid written and verbal communication skills
– Ability to be resourceful and proactive when issues arise
– Excellent organizational skills with the ability to multitask and prioritize tasks
– Customer service attitude with a pleasant personality

-Travel to satellite locations as needed, including Eagle Pass, Jourdanton, Victoria, and SW

– Other duties assigned

Skills:
– Data entry skills for accurate record keeping
– Project coordination abilities to assist with various tasks and initiatives

– Familiar with insurance benefits

-Familiar with billing and scheduling software
– Proofreading skills to ensure accuracy in written communications

-Ability to handle multiple tasks in a fast-paced work environment
– Familiarity with office procedures, file management, and phone systems
– Computer literacy to navigate software programs and perform basic troubleshooting

-Demonstrates team cooperation

-Prefer bilingual due to our patient population

Job Type: Full-time

Pay: $19.00 – $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• San Antonio, TX 78212: Relocate before starting work (Required)

Work Location: In person