Audio Typist Full Time

To work as part of the secretarial / clerical team providing a wide range of typing / audio typing and clerical support to ensure the delivery of an efficient service to all secretaries and the wider CCDH. The post holder will be required to have a firm understanding of the need for confidentiality and to consider and maintain this confidentiality at all times.

Main duties of the job

Typing of both clinical and non clinical correspondence as generated within the Directorate and within the appropriate timeframes.

Work effectively as a team member working to the units protocols and policies in line with the Trust

Access the new EPR to confirm and update patient information.

Retrieving patient notes from the medical records library, clinic areas and other departments on a daily / weekly basis using a trolley for safe transportation.

All other general office duties including photocopying, opening and distributing post, taking telephone calls and leaving clear and concise messages where appropriate.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed Job Description And Main Responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Education And Qualifications

Essential criteria

• GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
• OCR l or II Typewriting qualification or equivalent typing experience within an office environment

Experience

Essential criteria

• Experience of working within an office environment
• Experience of working in a public facing role.

Desirable criteria

• Relevant experience within the NHS

Further Training

Essential Criteria

• Knowledge of / experience of using information and/or customer service systems.
• Working knowledge of Microsoft Office packages including Outlook, Excel and Word.

Desirable criteria

• Previous experience Infoflex / 59R Software
• Previous experience of PAS / Infoflex / SystmOne (area specific software)

Skills And Knowledge

Essential criteria

• Understanding of data protection issues and the ability to maintain confidentiality
• Excellent communication skills, with ability to deal with staff at all levels.
• Displays use of initiative with effective organisational skill
• Ability to prioritise and work to strict/conflicting deadlines
• On-going commitment to personal development