Assistant Director of Finance (Automotive) Full Time NEW

Toyota of Orlando is currently seeking energetic, detailed, self-motivated and goal oriented individuals to join our growing Customer Service Delivery department. The Customer Service/Contracts Administrator is responsible for meeting with customers who have purchased or leased a vehicle and preparing and disclosing all legal and financial documents relating to the sale. They will submit customer applications for credit to several Automotive Financial companies, submitting accurate and timely paperwork according to the company’s policy and procedures while achieving a high level of customer satisfaction. They will also familiarize the customer with the controls of the new vehicle and physically deliver vehicle at the end of the Sales process.

Bi-lingual candidates are a plus!

We Offer:

• Paid training
• 5-day work week
• Paid-time off
• Competitive benefit package including Medical/Dental/Life Insurance and 401K
• Employee discounts
• Career path and management program available

Job Responsibilities:

Establish and maintain good working relationships with team members and customers

Present all legal and financial documents to customers

Check all paperwork for correct title, lien information, and taxes

Responsible for verifying insurance with customers agents, obtain deposits, verify trade payoffs

Maintain high ethical standards in daily activities

Review daily funding delays, complete bank stipulations in a timely manner ensuring expedited funding payments

Ensure paperwork is legal, compliant and complete without flaw

Guarantees overall customer satisfaction

Responsible for following online review acquisition process and maintaining the goals set by the department/dealership

Establish and meet monthly objectives

Responsible for product knowledge for vehicle delivery to each customer

Requirements:

Outstanding written and verbal communication skills

Ability to read and comprehend instructions and information

Ability to work evenings until 10:00PM, including the last deal of the day

Ability to work weekends as business needs dictate

Ability to work in a fast-paced environment

Professional and dedicated

Prior Assistant Finance Manager Experience Preferred

Must know how to work in a team environment

Excellent Communication Skills

• Experience with the Reynolds and Reynolds system preferred

WE INVITE YOU TO BECOME A PART OF OUR GROWING TEAM! START YOUR CAREER TODAY!

Employment is contingent upon successful completion of a background and drug test. Toyota of Orlando is proud to be an Equal Opportunity Employer.