APD Coordinator Full Time NEW

Job Summary:
Carters Confident Care is seeking a knowledgeable and organized APD Coordinator to oversee and manage services for clients enrolled in the Florida Agency for Persons with Disabilities (APD) program. The APD Coordinator will ensure compliance with state regulations, coordinate care services, support caregivers, and maintain accurate documentation and billing processes.

Responsibilities:

• Coordinate and manage services for APD waiver clients
• Ensure compliance with Florida APD guidelines and Medicaid requirements
• Schedule and assign caregivers to clients based on needs and availability
• Maintain accurate client records, service authorizations, and documentation
• Monitor service delivery and follow up on client satisfaction and concerns
• Communicate with support coordinators, families, and caregivers
• Assist with onboarding and training of staff on APD policies and procedures
• Review and submit documentation for billing (iConnect or applicable system)
• Ensure timely submission of notes, service logs, and required reports
• Address and resolve service issues, incidents, or caregiver concerns

Qualifications:

• Experience working with APD, Medicaid Waiver, or developmental disability services
• Knowledge of Florida APD rules and regulations (preferred)
• Strong organizational and communication skills
• Experience with scheduling and care coordination
• Familiarity with iConnect, FLMMIS, or similar systems (preferred)
• Ability to multitask and work in a fast-paced environment
• High School Diploma or equivalent required (Bachelor’s degree preferred)

Requirements:

• Valid driver’s license (if applicable)
• Background screening in accordance with AHCA/APD requirements
• CPR/First Aid certification (preferred or willing to obtain)

Pay: $17.00 – $19.00 per hour

Work Location: In person