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This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/13496661
Job Description:
AISR NOC Technician III
Location:Scott Air Force Base, Illinois (Onsite)
Employment Type:Contract to Perm
Compensation:$39.40/hr W2 while on contract, $65k-75k upon
conversion
Role Overview
This position supports the Defense Information Systems Agency (DISA),
the provider of GIG/Defense Information System Network (DISN) services
to the Department of Defense (DoD) and national security organizations.
The role is based in the 24×7 DISA Global Operations Center (DGOC) and
involves providing IT and communication support. This is a 9-month
contract-to-hire opportunity within the Airborne, Intelligence,
Surveillance and Reconnaissance (AISR) Operations Support Cell.
Key Responsibilities
Monitor network events and element management failures in real-time
on a 24x7x365 basis.
Create, update, and monitor incident tickets using ServiceNow/ITSM.
Perform incident correlation, fault analysis, and proactive alarm
analysis to resolve alarm conditions.
Isolate root causes and coordinate the correction of fault
situations within the infrastructure.
Diagnose and troubleshoot network issues, identifying failed network
elements such as systems, hardware, software, circuits, or
facilities.
Restore networks and services to full operation, coordinating with
other service providers to meet Service Level Agreements (SLAs).
Provide timely situational awareness to leadership and impacted
parties regarding outages and service degradations.
Demonstrate proficiency with DISN functions, including routers,
switches, crypto devices, and various network technologies.
Required Qualifications
Education:High school diploma or equivalent.
Experience:1-3 years of relevant experience in network operations.
Clearance:Must be eligible to obtain and maintain a Secret
clearance, as well as be eligible for up to a Top Secret clearance.
Certifications:Must hold a DoD-8570 IAT Level II baseline
certification (e.g., Security+ CE) at the start date.
Technical Skills:
Experience with alarm surveillance, fault management, LAN
maintenance, or performance management.
Expertise in two or more of the following: routers, switches, crypto
devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper,
MSPP, DWDM, or Optical Switching.
General understanding of network topologies, both transport and IP.
Ability to work in a 24/7 operational environment.
Company Overview & Culture
This role supports a combat support agency that provides critical IT and
communication services to the U.S. Department of Defense. The program
delivers a full global operations and sustainment solution for the
Department of Defense Information Network (DODIN/DISN). The core IT and
telecommunications capabilities enable joint warfighters to meet their
operational needs, from natural disaster relief and humanitarian
assistance to the execution of strategic deterrence activities.
Compensation & Benefits
The pay rate for this contract position is $39.40 per hour. The
anticipated conversion salary is between $60,000 and $75,000 annually,
depending on the final labor category assessment (Entry, Journeyman, or
Senior). Upon conversion, a shift differential may be applicable for
swing or mid-shifts. A comprehensive benefits package is available to
eligible employees.
This employer is an equal opportunity employer. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, or
protected veteran status and will not be discriminated against on the
basis of disability.
Apex uses a virtual recruiter as part ofthe application process.
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Everforth Apex is a world-class IT services company that serves
thousands of clients across the globe. When you join Everforth Apex, you
become part of a team that values innovation, collaboration, and
continuous learning. We offer quality career resources, training,
certifications, development opportunities, and a comprehensive benefits
package. Our commitment to excellence is reflected in many awards,
including ClearlyRated’s Best of Staf
