Administrative Director-MSH-78319-002 Full Time NEW

We are seeking a dynamic and experienced Administrative Director to lead the operational and revenue cycle management of the Faculty Practice Group (FPG) for Mount Sinai at NYC Health + Hospitals/Elmhurst and NYC Health + Hospitals/Queens. This role is responsible for overseeing all aspects of practice operations, including revenue cycle management, billing, credentialing, and strategic planning.

The Administrative Director partners closely with physician leadership and finance to drive performance, ensure compliance, and support the continued growth and success of a multi-specialty academic practice.

Responsibilities

Leadership & Strategy

• Partner with senior leadership (FPG Physician Leadership, Senior Associate Dean for Elmhurst Affairs, and CFO/Finance leadership) to develop and implement strategic initiatives for the Faculty Practice Group
• Drive organizational development, process improvement, and operational efficiency
• Serve as a key liaison between physicians, administration, and external partners

Revenue Cycle & Financial Oversight

• Oversee all aspects of the professional billing and revenue cycle, including charge capture, coding, collections, and vendor management
• Monitor and improve key performance metrics such as days in A/R, denial rates, and reimbursement trends
• Develop and maintain reporting systems to track revenue and operational performance
• Review and update fee schedules, encounter forms, and billing procedures

Compliance & Contracting

• Ensure compliance with federal and state regulations, including CMS and billing guidelines
• Support negotiation and management of managed care and third-party payer contracts
• Establish and enforce billing and collection policies of Mount Sinai Services and NYC Health + Hospitals

Credentialing & Enrollment

• Oversee provider credentialing and enrollment with all government and third-party payers
• Ensure timely onboarding and maintenance of provider participation status

Team Leadership & Development

• Hire, supervise, and evaluate administrative and operational staff
• Provide leadership to billing, coding, compliance, and credentialing teams
• Support staff training, professional development, and educational programs

Stakeholder Engagement

• Collaborate with physician leaders and members while representing the Faculty Practice Group on committees
• Maintain strong relationships with internal departments, vendors, and external partners
• Function as liaison with external billing companies and regulatory entities

Qualifications

• Bachelor’s degree required; master’s degree preferred (Healthcare Administration, Business, or related field)
• Minimum of 10 years of progressive experience in healthcare administration, preferably in a multi-specialty or academic medical group
• Experience in physician billing, revenue cycle management, and third-party reimbursement
• Strong knowledge of federal and state healthcare regulations, including CMS guidelines
• Expertise in revenue cycle operations, coding, and compliance
• Excellent analytical, financial reporting, and critical thinking skills
• Strong leadership, communication, and interpersonal abilities
• Experience with EHR (EPIC) and practice management systems preferred
• Intermediate level of Microsoft Office Suite skill required

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About The Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report’s Best Hospitals, receiving high “Honor Roll” status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children’s Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $127044 – $190565 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.