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Kelly, in partnership with a rapidly growing manufacturer, is looking for an Operations Support Manager in Rockford, IL! Our client is looking for a candidate with a heavy CNC background who is comfortable traveling up to 40% of the time domestically and internationally.
This is a permanent opportunity offering unbeatable benefits, vacation, compensation, and 401k!
Details:
Hours: 7:00 am to 4:00 pm Monday – Friday
Compensation: $125,000 – $145,000 plus quarterly bonuses
401k plus match up to $10,000
Location: Rockford, IL with domestic and international travel required
**Please note, extensive CNC experience is required
Job Description:
Operations Leadership & Execution**
Supervise, mentor, and develop a diverse team of 20-30 technical staff (technicians, engineers, support personnel).
Oversee day-to-day shop floor operations to ensure consistent productivity, efficiency, and adherence to quality standards.
Provide regular KPI-driven operational performance updates and risk assessments to Senior Operations Management.
Establish, implement, and enforce best-in-class operational processes aligned with corporate objectives.
Foster a culture focused on accountability, safety, teamwork, and continuous improvement.
Technical Expertise & CNC Support
Serve as the technical authority on all CNC machine tools for troubleshooting, diagnostics, and advanced operational support.
Leverage hands-on CNC expertise to guide and mentor team members in complex problem resolution.
Maintain current knowledge of both legacy and state-of-the-art machine tool systems, including controls and automation.
Collaborate with Engineering on root cause analysis and permanent corrective actions for recurring equipment issues.
Operational Efficiency & Continuous Improvement
Identify, analyze, and optimize processes to enhance machine uptime, operational response times, and cost efficiency.
Act on data-driven insights to implement corrective measures and standardization best practices.
Lead continuous improvement, waste reduction, and productivity enhancement initiatives.
Support and drive strategic projects in line with operational excellence and long-term business growth.
Requirements:
Hands on CNC troubleshooting, advanced diagnostics, setup, and operations experience.
Expertise of machine tools, industrial equipment, and manufacturing processes.
7+ years of experience managing teams of 20 – 30 employees.
Technical or Bachelors Degree strongly preferred
Ability to travel up to 40% of the time domestically and internationally.
This is an immediate opening, apply now!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
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Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
