Director, Program Operations Full Time NEW

Teaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at www.teachinglab.org.

OUR VALUES

Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning in pursuit of excellent educational outcomes for every child.

Teaching Lab’s Ultimate Goals Are

• Educators learn more than they would without us
• Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income
• Educators we serve say they love our approach, and they want to keep doing it to advance educational equity

All employees are expected to embrace Teaching Lab’s Values to help us achieve our ultimate goals.

• Collaboration & Responsive Service
• Resilient Solution-Finding
• Research & Learning With Humility
• Accountable Excellence
• Equity & Justice

Read more about Teaching Lab’s Values here.

Type of Vacancy: Salaried (Full-Time)

Start Date: June-July 2026

Location: Remote

Department: Program

Reports To: Senior Director, Program

Supervises: Often supervises Manager(s) and Senior Manager(s), Program. Dependent on the project, the Director, Program is often a Project Leader with project team supervision and leadership development responsibilities.

Travel: Remote with limited travel

Compensation: $106,000 to $139,825

Areas of Expertise: Operational Programmatic Management: Designing and leading the systems, structures, and operating model that enable effective program delivery across partnerships. Program Implementation: Leading the execution of high-quality coaching and professional learning services across partnerships, including managing project plans, ensuring alignment with partner goals, maintaining strong coordination across partnerships, including managing project plans, ensuring alignment with partner goals, maintaining strong coordination across teams, and delivering services that drive measurable impact on educator practice and student learning.

About The Department

The Program department’s primary purpose is to design, deliver, and continuously improve teacher professional learning programs that strengthen instructional practice and drive student achievement. The team’s main functions include managing and implementing scopes of work with partners, providing coaching and professional learning for teachers and leaders, and creating research-based content and learning assets tailored to partner needs. The Program department contributes to Teaching Lab’s mission by ensuring that every partnership drives measurable impact on teacher practice and student learning, advancing educational equity at scale.

About The Role

The Director of Program Operations’s primary responsibility is to design and lead the execution of Teaching Lab’s program operations systems, ensuring that program strategy is translated into efficient, high-quality, and scalable delivery. Along with Program Leaders and the Shared Operations Team, the Director, Program Operations will also hold responsibilities in the following areas:

• Establishing and evolving the organization’s program operating model
• Leading staffing strategy, capacity planning, and resource allocation across partnerships
• Driving cross-functional alignment and operational readiness for new and existing programmatic initiatives
• Leading continuous improvement efforts through data analysis, risk identification, and system refinement.

The Director of Program Operations role is a mid-level position with management responsibilities including supervision of both team members and project teams.. This role is essential to ensuring strong program execution, operational efficiency, and sustainable impact across Teaching Lab’s partnerships. Success in this position requires strong strategic thinking, systems design, cross-functional collaboration, and a deep commitment to continuous improvement.

Essential Qualifications

Education, Work Experience, and Knowledge

• Bachelor’s degree
• Five (5) or more years of successful experience in workforce planning and deployment in a consulting organization
• Five (5) or more years of successful experience in project management, planning, and tracking
• Five (5) or more years of combined experience directing projects and leading teams
• Five (5) or more years of combined experience working with partners outside of their organization to manage workflow or deliver services
• Track record of effective people management aligned to equity values
• Experience setting goals, creating the systems and processes for meeting the goals for increasing organizational effectiveness and risk management
• Highly skilled in data analysis and performance/operation metrics
• Experience with and understanding of full project or product lifecycle
• Proficiency with project management tools, methodologies, and related technology
• Outstanding communication and people skills

Values, Skills, And Competencies

• Strong commitment to growth mindset for both adults and students, with a desire to continuously strengthen instructional practices and team capabilities
• Ability to design and deliver high-quality, evidence-based professional learning that advances teaching and learning outcomes
• Compelling communication and facilitation skills that build engagement and influence across diverse educators and stakeholders
• Strong organizational skills, with the ability to manage complex projects, multiple priorities, and tight timelines in a fast-paced environment

Preferred Qualifications

• Master’s degree in business administration or related field
• PMP (Project Management Certification), PgMP (Program Management Professional), or similar
• Experience with K-12 education context

STRATEGIC OBJECTIVES AND KEY SUCCESS INDICATORS (KSIs)

All team members are accountable for achieving goals set in collaboration with their Home Manager, which are aligned with Teaching Lab’s annual goals, department goals, and Home Manager goals, as applicable.

Within the role, model the radical commitments for our values.

Working Conditions And Requirements

• All team members must be able to work a flexible schedule to support operational needs.
• All team members must be able to perform the essential project, duties, and responsibilities with or without accommodation.
• All team members are expected to support program/project needs, which could mean that you hold multiple roles on project teams (i.e., Project Lead, Project Sponsor, Coach Developer, Client Partnership Manager, Instructional Designer, Subject Matter Expert, Coach/Facilitator, Project Management Support, or Analyst).
• Travel could be required for the role. Travel is determined based on business needs and can vary depending on partnership/contract requirements.
• All roles at Teaching Lab are contingent upon the availability of project work, available funding, and organizational priorities.
• Ability to work effectively in a remote environment, including extended periods of sitting, frequent participation in virtual meetings and video calls, and consistent use of computer-based systems and communication tools.
• Teaching Lab encourages practices that support employee wellness, including regular breaks, ergonomic workspace setup, and resources to support health and balance while working remotely.

About Full-time Roles

At Teaching Lab, our full-time team members are the heart of our mission to advance educational equity. Joining us in a staff role means being part of a collaborative, fast-paced environment where your contributions shape the organization’s growth and impact every day. You’ll work cross-functionally with colleagues who share a deep commitment to excellence, equity, and innovation, and you’ll have opportunities to both lead and learn as we tackle ambitious goals together.

As a full-time employee, you’ll also benefit from Teaching Lab’s competitive package designed to support your health, financial security, and professional growth. Our offerings include organizational contributions toward medical, dental, and vision coverage, a 401(k) with employer match, and additional support for technology and home office expenses. Employees enjoy generous paid time off, funding for their professional development or well-being, and dedicated holidays that prioritize rest and renewal.

Full-time roles at Teaching Lab combine mission-driven purpose with comprehensive support, offering you the stability and resources to thrive while making a lasting impact in the field of education.

TRAVEL

Remote with limited travel.

Compensation

The full salary range for this position is $106,000 – $160,335 annually. This range represents the full earning potential for the role, including opportunities for salary growth over time based on performance, tenure, and organizational budget. The anticipated hiring range for this position is $106,000 – $139,825. Teaching Lab will generally cap salaries for new employees at 105% of the midpoint of the full salary range ($139,825) to allow for continued growth in the role over time. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships, part-time work, and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates who possess additional qualifications (i.e., desired qualifications).

CLOSING/REVIEW DATE

This position opened on April 23, 2026 and will close on May 1, 2026. All applications received between April 23, 2026 and May 1, 2026 will be reviewed by the hiring team.

APPLICATION TERMS AND CONDITIONS

I understand that any falsification or omission of information from this Employment Application can disqualify me from employment (including rescinding an offer of employment or, if hired, employment termination).

I understand that this Employment Application is not an offer of employment. If employed, employment is at will, and either party can terminate the employment relationship at any time.

I understand that if I am offered a conditional offer of employment, it would be contingent upon successful pre-work checks, which include references and verifications/checks for a social security number, education, employment, criminal records searches (national and county), global watch list, and sex offender status. Depending on specific partnership or contract requirements, additional criminal background checks and/or fingerprinting may be required. At Teaching Lab’s discretion and with my signed consent, other checks could be completed based on the nature of the position. Moreover, I understand that Teaching Lab participates in a background monitoring service that provides updates for criminal records and sex offender status during the hiring and the course of employment.

I understand that if I am offered and accept an offer of employment, I will be required to complete an Employment Eligibility Verification Form (I-9) and provide supporting documents within three days of my hire date. Non-compliance will result in termination of employment. Teaching Lab participates in E-Verify and will provide the federal government with my Form I-9 information to confirm that I am authorized to work in the U.S. If E-Verify cannot confirm that I am authorized to work, Teaching Lab is required to give me written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so I can begin to resolve the issue before any action is taken against me, including terminating my employment. Teaching Lab can only use E-Verify once I have accepted a job offer and completed the Form I-9: EVerify and Right to Work posters.

I understand that if I am offered and accept an offer of employment, and if I require an accommodation related to a disabling (medical) condition, the request must be communicated to the People & Culture department for review and approval. All requests will be considered as part of the Americans with Disabilities Interactive Process.

I understand that if I am offered and accept an offer of employment, Teaching Lab expects to be the primary employer for all employees. Specifically, having another full-time employer in addition to full-time employment at Teaching Lab is not permitted, and no other employment or outside contracting relationship of any kind is permitted unless otherwise disclosed on the Outside Work Disclosure form and approved by the Chief Executive Officer (CEO) or their designee. Employees who are found in violation of this expectation will be subject to disciplinary action up to and including separation from employment.

I understand that if I am offered and accept an offer of employment, I must undergo a 90-day introductory period. During this time, appropriateness for the role and performance are evaluated. At the end of the 90-day introductory period, Teaching Lab and/or the employee can end the employment relationship at will.

Teaching Lab has a payroll direct deposit program. I understand that if I am employed, I am required to enroll in Teaching Lab’s payroll direct deposit program. Teaching Lab does not process paper checks.

I understand that if I am employed, all work materials/resources that are provided by Teaching Lab are considered property of Teaching Lab, and are solely for the use of work for Teaching Lab.

I understand that if I am employed, I will be required to sign an acknowledgment of receipt and abide by all policies and procedures, requirements, and expectations as outlined in the Employee Handbook.

In relation to the position that I am applying for, I voluntarily give Teaching Lab consent to make a thorough investigation of my background, and release from liability all parties in connection with the supply and use of such information.

Teaching Lab retains personal data for one year from receipt to fulfill the purposes for which it was collected. The submission of my application serves as acknowledgment and agreement to the above terms and conditions.

Please note: All applications for employment remain active for 90 days. If you have already applied for the position, please do not reapply during this time period. All selected applicants will be contacted directly by a People & Culture team member. Incomplete applications will not be considered. Your interest in joining the Teaching Lab team is appreciated!