Donation Specialist Full Time NEW

Job Description:

• Provide excellent customer service to all customers, donors, etc.
• Load and unload donated items safely.
• Protect items, ensure no damage to any items.
• Ensure every donation meets current donation criteria and provide properly completed donation receipts when picked up.
• Communicate with donors politely and respectfully, including declining items that do not meet donation criteria, and gratitude for their generosity.
• Accept and document monetary donations collected in accordance with organization policies.
• Report concerns or issues with donors or volunteers as they arise to your supervisor
• Upload any notes on the donor into their donation pickup request record.
• Assist CRCI Thrift Store staff and CRCI residents with unloading trucks and other tasks
• Ensure proper storage of items and items security
• Assist with new and volunteer training.

Required Knowledge, Skills, and Experience:

• Ability to safely use equipment to maneuver large loads.
• Ability to safely lift 50+ pounds on an ongoing basis.
• Ability to use ease of access equipment such as dolly’s and other items.
• Communication skills for sharing CRCI’s mission and purpose, and interacting effectively with people of diverse backgrounds and varied languages.

Work Environment and Physical Demands

• This job operates in an open, warehouse retail environment
• This position is very active and requires and requires standing, walking, bending, kneeling, stooping, climbing, and lifting throughout the entire workday.
• This employee must frequently lift, move, and/or load items over 50 pounds.

Job Type: Full-time

Pay: $13.00 – $16.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid training

People with a criminal record are encouraged to apply

Work Location: In person