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General Summary Provides product expertise on one or more modules/areas of Supply Chain ERP and related systems. Assists senior analyst with designing high level functional and detailed technical requirements based on customer’s needs and interfaces with IT to have the system changes implemented in production. Assists senior analyst with testing and documenting system functionality, detailed training plans and manuals. Responsible for training end users with new product upgrades, implementations and/or features. Assists senior analyst with system testing, coordinating fit gap sessions and keeping the software current by participating in Upgrade tasks. Assists senior analyst in developing and maintaining business process maps and related documentation. Responsible for master data management and data analysis to improve business processes and systems.
Principle Duties And Responsibilities
- Develops product knowledge in one or more Supply Chain ERP modules mentioned below: Requisitions, Purchasing, Master data management including Item Master, Payables, Supply Chain Systems configuration, Inventory Management Systems.
- Assists senior analyst with technical requirements based on customer’s needs.
- Maintains Supply Chain master data like Items, vendors, and locations.
- Analyzes Supply Chain data and help improve business processes, technologies, and data quality.
- Execute reports and queries.
- Assists senior analyst with designing and maintaining business process maps for Supply Chain business processes.
- Collaborates with other Supply Chain verticals to support technology solutions using delivered ERP and customizations.
- Production Support: First level of production support assigned as appropriate, when the problem involves testing medium to low complex scenarios and affects multiple applications.
- Adhoc analysis of ERP supply chain data as required.
- Creates and maintains training manuals, job aids as needed; Assists with developing training materials for new product updates.
- Other duties as assigned by the manager or Director.
Education/Experience Required
- Bachelor’s degree required; 5 years of experience in lieu of Bachelor’s degree is acceptable.
- Must possess one to three years of work experience in Supply Chain in the healthcare space and at least one year in Supply Chain ERP systems.
- Experience in assisting with designing and executing test plans, test scripts, high level requirements and detailed design documents for testing ERP systems.
- Must have good communication skills.
- Proficient in Excel, Word and MS Visio, Peoplesoft or other ERP systems.
Additional Information
- Organization: Corporate Services
- Department: SCM Systems
- Shift: Day Job
- Union Code: Not Applicable
