Log In
Sign Up
Job Description
Job Title: Administrative Assistant to Director of Retail Operations
Reports To: EVP, Director of Retail, Sales and Service
Our Story
At First State Bank of Uvalde, we are committed to delivering premier banking services with integrity, hospitality, and a bold Texas spirit. Since 1907, FSBU has remained a safe, sound, and secure institution, focused on building long-term relationships through personalized service that reflects the traditions of our founders.
We take pride in our vision to continue the path laid by our early leaders — with the passion and drive to be the premier bank in Southwest Texas and beyond. Our mission is to provide trusted banking solutions, services, and products while delivering the highest quality customer service with authentic Southern warmth.
At the heart of our work are our core values:
We strive to be friendly, be professional, be proactive, be knowledgeable, and be accountable in everything we do.
The Position
As a team member of FSB, this position is expected to lead by example, embody these values, and foster a culture of good character, excellence, collaboration, and performance — ensuring our people, clients, and community experience the FSBU difference every day. You are also expected to always foster and promote the Institution’s image and brand.
Reports To: EVP, Director of Retail, Sales and Service
Our Story
At First State Bank of Uvalde, we are committed to delivering premier banking services with integrity, hospitality, and a bold Texas spirit. Since 1907, FSBU has remained a safe, sound, and secure institution, focused on building long-term relationships through personalized service that reflects the traditions of our founders.
We take pride in our vision to continue the path laid by our early leaders — with the passion and drive to be the premier bank in Southwest Texas and beyond. Our mission is to provide trusted banking solutions, services, and products while delivering the highest quality customer service with authentic Southern warmth.
At the heart of our work are our core values:
We strive to be friendly, be professional, be proactive, be knowledgeable, and be accountable in everything we do.
The Position
As a team member of FSB, this position is expected to lead by example, embody these values, and foster a culture of good character, excellence, collaboration, and performance — ensuring our people, clients, and community experience the FSBU difference every day. You are also expected to always foster and promote the Institution’s image and brand.
The Administrative Assistant is responsible for assisting Retail Officers with day-to-day functions including clerical tasks, project needs and ensuring they have the resources they need to maintain daily duties. Responsibilities may also include interacting with clients, internal staff and third-party vendors via phone and/or face to face. Tasks will require working in a challenging environment, ensuring accuracy, using logic, multitasking, toggling between systems, and communicating resolutions while delivering excellent customer service.
General office duties include answering phone calls, scheduling/attending meetings and taking notes, keeping appropriate inventory levels and faxing / scanning documents for Retail Officers as needed. Any duty requested by your supervisor.
Essential Duties and Responsibilities:
- Answering phone calls
- Scheduling / Attending meetings and taking notes
- Data Entry / Pulling Reports as needed
- Maintaining appropriate levels of inventory for Account Services
- Faxing/Scanning documents as needed
- Any duties requested by your supervisor
Qualifications:
- Commitment to excellent attendance with proven reliability and can adhere to the agreed-upon work schedule
- Dependable team-player attitude with an understanding that tasks must be handled immediately and successfully
- Comfortable receiving ongoing performance feedback and coaching
- Ability to learn and adapt to new information and technology platforms
Skills:
- Attention to Detail
- Active Listening
- Data Collection Entry and Reporting
- Problem Solving
- Great organizational skills
- Good typing/writing skills
- Time management skills
- Proficiency in Microsoft Office
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Equal Employment Opportunity Policy
First State Bank of Uvalde provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind. This policy applies to all aspects of employment, including hiring,
First State Bank of Uvalde provides equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type without regard to race, color,
religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
