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Our client, a leading organization in the financial services industry, is seeking a Onsite Customer Service Agent to join their team. As a Onsite Customer Service Agent, you will be part of the Customer Support Department supporting the high-volume customer service team. The ideal candidate will have excellent communication skills, attention to detail, and a proactive attitude, which will align successfully in the organization.
Job Title: Onsite Customer Service Agent
Location: El Segundo, CA
Pay Range:
Shift: Full Time 8 AM to 8 PM, 8-hour shifts
What’s the Job?
Assist with class action noticing and respond to customer inquiries related to class action notifications
Provide exceptional customer service support via phone and written communication
Maintain accurate and detailed records of customer interactions
Support team efforts to resolve issues efficiently and professionally
Ensure compliance with legal and regulatory guidelines during customer interactions
What’s Needed?
Excellent English skills, both written and spoken
Strong attention to detail and organizational skills
Ability to work from 9 AM EST until 8 PM EST in 8-hour shifts
Legal knowledge and call center experience for high-volume support is a plus
Spanish language skills are a plus but not required
What’s in it for me?
Contract to hire opportunity with no end date
Equipment provided to support your work
Gain valuable experience in customer service and financial support
Work in a dynamic and supportive environment
Be part of a diverse and inclusive team committed to your growth
Upon completion of waiting period, associates are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year – all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
