Office Administrator / Customer Support Full Time NEW

Pay: $19.00 – $23.00 per hour

Job description:

Customer Service Representative — Full Time (Fort Lauderdale, FL)

Company: Complete JANTEX

Start Date: January 2026

Salary: $19–$23/hr (based on experience)

Schedule: Monday–Friday, in-office

About Us

Complete JANTEX is a rapidly growing supplier of textiles, janitorial products, and hotel amenities servicing hotels and hospitality clients across South Florida. With our expansion and upcoming move, we are building a stronger customer service and administrative team to support operations, sales, and customer communications.

Position Overview

We are seeking a dependable and detail-oriented Customer Service Representative to support daily office operations. This individual will play a key role in customer communication, order entry, billing support, receiving documentation, and office coordination.

Key Responsibilities

Receiving & Documentation

– Process receiving documents and update system records

– Scan and organize delivery tickets

– Maintain accurate bin locations and inventory notes

-Verifying with vendors PO discrepancies

Customer Service & Office Support

– Answer incoming calls and assist customers professionally

– Provide product information and pricing (or refer to Sales Team as needed)

– Manage incoming mail; scan and forward checks as needed

– Maintain office supplies and overall office organization

– Support management and operations teams with administrative tasks

Order & Billing Support

– Enter customer orders accurately into the system

– Prepare and process purchase orders and quotes

– Generate invoices and assist with basic billing tasks

Customer & Vendor Coordination

– Assist with customer requests and ensure prompt follow-up

– Communicate with vendors and internal staff to resolve issues

– Support sales and operations to ensure smooth workflows

Requirements

– Previous customer service or administrative experience preferred

– Strong communication and customer service skills

– Comfortable with email, spreadsheets, and basic computer tasks

– Ability to stay organized in a fast-paced environment

– Dependable, punctual, and detail-oriented

– Bilingual (English/Spanish) is a strong advantage

What We Offer

– Pay range: $19–$23/hr

– Monday–Friday schedule

– Growth opportunities within a fast-expanding company

– Training and support provided

– Positive, team-focused environment

Benefits:

• 401(k)
• Health insurance
• Paid time off

Education:

• High school or equivalent (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Fort Lauderdale, FL 33312 (Required)
• Work Location: In person