Director, Commercial Training Full Time

Zenas is a clinical-stage global biopharmaceutical company committed to becoming a leader in the development and commercialization of transformative therapies for patients with autoimmune diseases. Our core business strategy combines our experienced leadership team with a disciplined product candidate acquisition approach to identify, acquire and develop product candidates globally that we believe can provide superior clinical benefits to patients living with autoimmune diseases. Zenas is advancing two late-stage, potential franchise molecules, obexelimab and orelabrutinib. Obexelimab, Zenas’ lead product candidate, is a bifunctional monoclonal antibody designed to bind both CD19 and FcγRIIb, which are broadly present across B cell lineage, to inhibit the activity of cells that are implicated in many autoimmune diseases without depleting them. We believe that obexelimab’s unique mechanism of action and self-administered, subcutaneous injection regimen may broadly and effectively address the pathogenic role of B cell lineage in chronic autoimmune disease. Orelabrutinib is a potentially best-in-class, highly selective CNS-penetrant, oral, small molecule Bruton’s Tyrosine Kinase (BTK) inhibitor with the potential to address compartmentalized inflammation and disease progression in Multiple Sclerosis (MS). Zenas’ earlier stage programs include a preclinical, potentially best-in-class, oral, IL-17AA/AF inhibitor, and a preclinical, potentially best-in-class, oral, brain-penetrant, TYK2 inhibitor.

We are seeking top talent who share our commitment to patients and have a track record of success in acquiring, developing and commercializing products across the globe. Our colleagues have an opportunity to engage in a fast-paced learning environment and experience individual and organizational success as we work towards becoming a global immunology and autoimmune disease leader, while living our values of Transparency, Relationships, Urgency, Excellence and Innovation – TRUE Innovation!

Position Summary

The Director of Training leads the vision, strategy, and execution of Zenas Bio Pharma training programs, ensuring all commercial field-facing teams are equipped with the knowledge, skills, and capabilities needed to excel. This role oversees the development, integration, and continuous enhancement of training frameworks, curricula, digital learning assets, and capability-building initiatives that support both initial onboarding and ongoing professional development across all commercial functions required for Account Management.

The Director provides strategic oversight of vendors and training partners to ensure consistency, quality, and alignment across the commercial field. Working cross-functionally with Commercial Leadership, Medical Leadership, Compliance, Marketing, HR, and Field Leadership, this role translates strategic business priorities into high-impact learning solutions that elevate field performance and drive commercial excellence.

This leader guides the development of modern learning systems and processes, identifying capability gaps through data, field insights, and performance metrics. The Director plays a key role in supporting product launch, enhancing field readiness, and strengthening leadership capabilities throughout the organization.

Key Responsibilities

• Coordination of the new hire training and ongoing skills/knowledge training across all commercial field-facing teams.
• Ensure that the training curriculum and on-boarding processes meet the current and emerging needs of the field-facing employees.
• Oversee the development, updating, and use of all training modules that are appropriate for commercial employees.
• Create training materials that enhance the learning process; including study guides, home study materials, assessments, frequently asked questions, competitive overviews, etc.
• Lead commercial training across all settings which include 1:1 meetings, conference calls, live classroom, etc.
• Gather and analyze data from direct field observations, focus groups, and other methods to identify potential training gaps and suggest areas for improvement that will enhance performance and achieve Zenas Bio Pharma goals.
• Manage the training of commercial employees on cross functional business rules (ie. Veeva CRM, Concur, Patient Services data/CRM, etc.).

Cross Functional Collaboration

• Support leadership in leading content development workstreams across field meetings from an objective, content, and agenda standpoint.
• Work with the cross-functional teams to gather feedback on training needs and development of necessary meeting workshops to meet those needs.
• Work with sales leadership to facilitate management-level “train-the-trainer” sessions.

Systems and Employee On-going Personal Development

• Create and manage the Learning Management System (LMS), and all vendors related to field training and development resources.
• Work with corporate compliance and/or our compliance agency partner to ensure field employees are trained and up to date on policies and procedures that affect their respective functional areas.
• Other duties as assigned

Qualifications

• Bachelor’s degree (science or business preferred) or equivalent combination of relevant education and applicable job experience may be considered. MBA preferred.
• A minimum of 10 years’ progressively responsible experience in pharmaceutical sales and training, with a minimum of 6 years in training.
• A focus on Immunology &/or Rare Disease preferred.
• Experience with product launches and Account Management experience is highly desired.
• Demonstrated leadership and teaching/facilitation ability.
• Proven ability in creating effective training materials.
• Proven application of adult learning principles.
• The ability to successfully navigate challenging situations and conversations with diplomacy, respect and flexibility when required.
• Experience in launching a product in a rare disease
• Excellent interpersonal and communication skills.
• Organization, initiative, and self-motivation.
• Project and vendor management experience.
• Professionalism, integrity, and the ability to comply with strict policy, work in a highly regulated environment and maintain confidential information and data.
• Ability to travel up to 30%.

The position is eligible for a competitive compensation and benefits package.

Zenas is committed to fair and equitable compensation practices. The base salary pay range for this role is $184,000 to $230,000. Actual compensation packages will depend on various factors, including, but not limited to depth of experience, education, skillset, overall performance and/or location.

Zenas believes in providing a competitive compensation and benefits package to all employees. Our base salary is just one component of Zenas’ competitive total rewards strategy that also includes annual performance bonus, equity, full range of benefits and other incentive compensation plans.

Zenas BioPharma is proud to be an equal opportunity employer. We are committed to fostering an environment where diversity is valued. All qualified applicants will receive consideration for employment based on merit, qualifications and the needs of the business.