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Now Brewing – analytics manager, Global Coffee Operations! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
As analytics manager for Global Coffee Operations, you will shape Global Coffee Operations through analytics that directly influence quality, cost and supply resiliency. By guiding business decisions for both global green coffee operations and coffee quality through data analysis, you will assess potential planning and logistical scenarios and quantify impact and return on investment. In this position, you will also partner with key cross-functional teams to ensure seamless integration of data-driven insights into operational strategies and initiatives as well as support project implementation.
As an analytics manager, you will…
Lead end to end data driven initiatives for global green coffee operations and coffee quality in support of business decision-making processes and to drive strategic growth objectives
Develop predictive models and forecasting to anticipate future trends and outcomes, support long-term planning and resource allocation for global green coffee storage locations and drive medium to long term quality improvements.
Partner closely with cross-functional stakeholders (planning, transportation, traffic, and trading) to understand business requirements and develop analytics solutions that address key challenges and opportunities. Consult with stakeholders on the results of data analysis, translating technical findings into actionable recommendations, and strategic insights. Supports continuous improvement projects and insight operationalization.
Drive creation of business insights, visualizations, and recommendations; lead presentations. Generate reports and dashboards that enable real-time visibility to business. Publish monthly business metric reports for the green coffee operation network.
Utilize advanced data analysis techniques to extract actionable insights from complex datasets, enabling informed decision-making at all levels of the organization.
Collaborate with Starbucks technology on business requirement mapping and UAT.
Immerse with business partners to understand @context and initiatives; serve as primary analytic resource in discussions to define and shape business questions.
Create and foster an environment that has a bias for innovation and action.
Driving Team Culture –
Challenge and inspire team members to achieve business results.
Conduct and ensure the completion of performance reviews.
Provide coaching, direction, and leadership support to team members in order to achieve partners, business, and customer results.
Oversee training and development of partners directly and indirectly managed and makes effective staffing decisions.
We’d love to hear from people with:
BA or BS with concentration in quantitative discipline (Planning, Engineering, Economics, or similar) or equivalent experience
Experience working in or supporting supply chain roles (e.g. planning, operations) – applied analytics leveraging data science or discipline – 6-8+ years
Data research, report management and knowledge of a supply chain function – 3 years
Quantitative and qualitative research, including modeling tools, and data analysis and interpretation – 3-5+ years
Project and/or program management experience – 3-5+ years
Ability to independently develop executive summaries and articulate technical information to non-technical audiences. Strong written verbal communication skills.
Ability to function independently in business or organizational environments, partnering with senior leaders and effectively delivering presentations
Highly skilled and experienced in MS Office applications (Excel, Word, PowerPoint)
Advanced skills in data visualization technology (Tableau and Power BI). Exposure and business-applicable experience in several Modeling & Machine Learning Techniques (regression, tree models, survival analysis, cluster analysis, forecasting, anomaly detection, association rules, etc.) and data ETL (Oracle, SQL). Big data processing techniques, preferred.
Passion for using data insights to deliver operational and quality goals.
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to https://www.starbucksbenefits.comstarbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we’re together, which is why we’re onsite four days a week.
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.comapplicantaccommodation@starbucks.com or 1(888) 611-2258.
