Administrative Assistant- Home Caller Full Time NEW

Orchestrate Consulting’s mission is to help job seekers access carefully coordinated opportunities that match their career goals. We are not a staffing firm or agency. Orchestrate Consulting does not hire for these roles—we curate and validate them from verified employers.

Employer Industry: Third-Party Claims Adjusting

Why Consider This Job Opportunity

• Compensation of $13/hour with opportunities for overtime
• Flexible remote work option available, with an onsite workspace if needed
• Opportunity to gain experience in a high-volume claims environment
• Supportive team culture focused on professionalism and integrity
• Comprehensive training provided to ensure readiness for the role
• Chance to make a positive impact on customer experiences during stressful situations

What To Expect (Job Responsibilities)

• Initiate outbound calls to insured customers within 24 hours on behalf of the insurance carrier
• Provide adjuster contact information and clearly explain next steps in the claims process
• Accurately document call attempts and customer interactions using provided templates and systems
• Handle a high volume of calls while maintaining professionalism and attention to detail
• Demonstrate empathy, patience, and strong communication skills when assisting customers

What Is Required (Qualifications)

• Strong customer service and communication skills
• Ability to demonstrate empathy, compassion, and professionalism in all interactions
• Comfortable working in a fast-paced, high-volume environment
• Basic computer proficiency and ability to follow documented processes
• Reliable internet connection and personal equipment (laptop and phone required)

How To Stand Out (Preferred Qualifications)

• Experience in a customer service role, particularly in a high-volume environment
• Familiarity with claims processes or insurance terminology

#ClaimsAdjusting #CustomerService #RemoteWork #SeasonalOpportunity #TrainingProvided

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

#OrchestrateConsultingGroup