Auto Body Shop Secretary Full Time

Company Overview
TJs Autobody is a busy, high-volume auto body repair shop that operates year-round. We are seeking motivated individuals to join our team and help streamline our workflow, ensuring excellent service and efficiency for our customers.

Job Overview
We are looking for a dynamic Auto Body Shop Secretary who will be the friendly face and organized backbone of our shop. In this role, you will manage front desk operations, coordinate appointments, handle administrative tasks, and support our team to keep the shop running smoothly. Your positive attitude and organizational skills will be vital in delivering outstanding customer support and maintaining efficient office workflows.

Duties

• Greet customers warmly and manage front desk interactions with professionalism and enthusiasm
• Answer multiple-line phone systems promptly, providing accurate information or directing calls appropriately
• Schedule repair appointments and manage calendar coordination to optimize workflow
• Maintain accurate records using computer
• Perform data entry, filing, and bookkeeping tasks using QuickBooks or similar accounting software
• Support office management by handling correspondence, proofreading documents, and managing office supplies
• Provide excellent customer service by addressing inquiries, supporting clients through the repair process, and ensuring a positive experience

Requirements

• Proven office management or administrative experience in a fast-paced environment
• Strong computer skills including proficiency in Microsoft Office, Google Workspace, and data entry software
• Excellent organizational skills with the ability to multitask efficiently
• Effective phone etiquette with experience managing multi-line phone systems
• Bilingual abilities are a plus to serve diverse customer needs
• Knowledge of bookkeeping software such as QuickBooks is preferred
• Clerical experience including filing, proofreading, and calendar management is highly desirable
• Demonstrated ability to prioritize tasks with strong time management skills
• Personal assistant or office support experience will be considered an asset

Join us at TJs Autobody to become an essential part of a lively team dedicated to delivering top-tier auto body repair services. Your energy, organization, and customer-focused approach will help us continue providing exceptional service while fostering a positive work environment.

Pay: $18.00 – $28.00 per hour

Work Location: In person