OPERATIONS MANAGER, PUBLIC HEALTH SERVICES Program Manager IV Full Time

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LOCATION OF POSITION

MDH Public Health Service Administrations, Baltimore MD

Main Purpose of Job

The Operations Manager, Public Health Services (PHS) Administration supports the Director of Operations overseeing day-to-day activities that promote efficient and effective operational performance throughout the Administration. In FY2026, PHS had a budget of $895.7 million (including Core Local Public Health funding) and 4,001.81 FTE state merit positions. PHS units include the Laboratories Administration, Office of the Chief Medical Examiner, Office of Health Care Quality, Office of Population Health Improvement, Office of Preparedness & Response, Office of Provider Engagement and Regulation, Prevention and Health Promotion Administration, State Anatomy Board, Vital Statistics Administration, and local health departments. Reporting to the Director of Operations for Public Health Services, this position creates systems, processes and structures to improve efficiencies and operational procedures related to audits, budget, finance, and grants management infrastructure; facilities planning, inclusive of IT and equipment needs; personnel management; and procurement throughout the PHS Administration. This position involves a mix of both functional and personnel oversight duties. As this position interacts with PHS Directors and agency-wide Senior Staff, outstanding organizational, communication, and leadership skills and an ability to develop innovative solutions to overcome challenges are required.

Minimum Qualifications

Qualified candidates must possess a Bachelor’s degree from an accredited college or university and four years of leadership experience in a healthcare or scientific support position, including three years at a supervisory or managerial level.

A Master’s degree from an accredited college or university will substitute for one year of the general experience and a Doctorate will substitute for two years of the general experience. Additional experience will substitute on a year-for-year basis for the college degree.

Desired Or Preferred Qualifications

The desired candidate should possess experience in the following:

• Establishing systems and structures and ensuring internal policies and procedures to improve operational efficiencies
• Providing leadership direction to Directors and Senior Staff related to internal operational systems and policies, especially procurement, contract management and oversight, and inventory management
• Overseeing development, implementation and monitoring of short and long-range strategic plans for program operations, particularly with procurement, contract and inventory management

Desired candidates should also possess certification in one or both of the following:

• Certified Professional Contracts Manager (CPCM)
• Certified Public Purchasing Officer (CPPO)

SELECTION PROCESS

This is a Management Service position and serves at the pleasure of the Appointing Authority. A resume must be uploaded to the application.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

Benefits

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov .

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State’s diversity.