Job Summary: The Guest Service Representative is responsible for promoting an atmosphere that ensures proactive, friendly, and efficient service for all guests and residents. This role manages daily front desk operations including check-in, check-out, guest inquiries, and AppFolio coordination for LIVE units. The position requires strong customer service, attention to detail, and a positive attitude that reflects WaterWalk’s “YES!” culture.
Key Responsibilities
Guest Service Excellence
Front Desk Operations
STAY / LIVE Model Support
Problem Resolution
Administrative & Coordination
Laundry & Linen Care
Other Duties
Qualifications
Schedule Requirements
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