Field Service Technician I Full Time NEW

The Field Service Technician II will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here (opens in new window). Every repair, every delivery, and every call makes a real impact. In addition to the repair work, the FST I is also responsible for performing the same responsibilities as a FST I related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most!

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products
• Ability to troubleshoot devices and repair any malfunctioning components
• Ability to use the appropriate tools in making required adjustments and repairs
• Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
• Ability to load, unload, and remove medical products, weighing up to 1680 pounds
• Generate service revenue and complete activities required under service contract
• Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck

• Must be at least 21 years of age
• High school diploma or GED
• Valid driver’s license and driving record
• Basic mathematical skills – addition, subtraction, multiplication, and division

• Technical or Trade School training
• DOT physical card (assistance is provided)
• Experience with FDA regulated products
• Experience in customer service

• dental
• medical
• vision insurance
• paid time off
• parental leave
• Employee Stock Purchase Plan (ESPP)
• 401(k) Retirement Savings Plan (RSP)
• Flexible Spending Accounts
• educational assistance programs
• paid holidays
• paid time off ranging from 20 to 35 days based on length of service
• family and medical leaves of absence
• paid parental leave
• commuting benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• childcare benefits