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At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
ROLE OVERVIEW
The Account Manager focuses on managing and further developing relationships, unique sales strategies and acts as a direct partner to a key account/client that is strategically important to the Mitchell & Ness business. The role will bring a data driven, storytelling approach to understanding opportunities, strengths, and objectives of the customer base. Excellent relationship management skills are required in addition to an analytical and strategic approach – successful strategic account management is critical to effective job performance.
The role will contribute to the creation & execution of integrated marketplace plans working with merchandising, marketing & supply chain to leverage the appropriate skills to build & deliver customer growth. The number one goal for this role is to build strategic partnerships & team leadership that drives profitable & sustainable sales growth.
HOW YOU WILL MAKE AN IMPACT:
– Support Sr. Account Manager Sales by driving new business growth through selling solutions to team shops & accounts
– Research and understand the customer base – business goals, objectives, and challenges
– Drive weekly updates with customers
– Own operations update meetings internally with all proper stakeholders
– Ability to communicate recommendations effectively to the appropriate level of leadership within leadership team of top retailers
– Propose solutions to deliver quantifiable business value through an integrated relationship
– Work closely with sales operations team to analyze weekly POS for key accounts, present proposed new orders for replenishment/chase and drive sales opportunities
– Communicate accurate and timely forecasts to multiple layers of leadership both internally and externally
– Preparation of and execution to sales plans, events, campaigns
– Deliver strong performance against required sales/revenue targets.
– Knowledge and/or passion for sports
WHAT YOU BRING TO THE TEAM:
– Pursuing a Bachelor’s Degree, or equivalent work experience. A minimum of 5 years of sales experience in the licensed sports industry at revenue level of $3M.
– Direct experience as an account manager in licensed sports at mass/mid/SG retailers
– Demonstrated ability to build customer relationships that resulted in sales growth
– Must be able to maintain effective internal relationships to facilitate sales
– Proven track record of identifying growth opportunities that resulted in sales growth
– Demonstrated management skills
– Demonstrated passion for professional or college sports (NFL, MLB, NBA, NHL, etc)
– Strong strategic selling skills
– Strong analytical skills to be able to understand and interpret account financials
– Excellent communication skills (oral, written, presentation)
– Excellent organizational and planning skills
– Intermediate computer skills to include Excel and Word
At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.
Where You’ll Work and What’s required:
– Jacksonville, FL – Fanatics HQ
– Ability to travel up to 15%
What’s in it for you:
Culture: Join a team where you’re surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes.
Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.
