District Director Full Time NEW

This role is pivotal in driving success by providing visionary leadership and strategic guidance to the stores within their designated district. This role entails achieving ambitious sales and profitability targets, ensuring the utmost operational efficiency, upholding impeccable standards of customer service, and cultivating a high-performing store management team. They must exhibit strong operational leadership to ensure stores have exceptional operational standards and deliver results. Ensuring high levels of performance to support exceeding organizational goals and business growth. This leader will actively identify opportunities for growth and innovation within their district, implement data-driven strategies to optimize store performance, and foster collaborative relationships with local community partners to enhance our brand presence and customer engagement. This Leader reports directly to the Region Vice President and works in close collaboration with various departments to collectively realize company objectives.

Essential Responsibilities

Responsibility

% Of Time

Drives For Results

Leads by communicating a compelling vision, setting clear priorities, and orchestrating strategic plans for desired outcomes. Maintains oversight of store performance metrics, driving towards objectives while inspiring and motivating others to consistently exceed goals. Uses critical thinking and problem solving to improve operating results in sales, expenses, and shrink. Ensures effective merchandising, efficient ordering, scheduling, and work planning to maximize sales, profits, and store conditions. Uses knowledge of KPIs and P&Ls to develop strategy and plans to drive and grow business outcomes. Consistently drives results through strategic planning, effective execution, and team leadership. Maintains strong operational excellence throughout the district. Additionally, enforces company policies, safety protocols, and regulatory compliance for a safe working and shopping environment across the district. Routinely visits stores to evaluate operations and ensures execution of company plans and objectives. Exhibits a strong competitive spirit, pursuing performance excellence with integrity.

Leadership Competency- Drives Results: Communicates a vision, sets priorities, develops, and executes plans that achieve the desired outcome. Is action-oriented and has an eagerness to take initiative. Persists in accomplishing objectives despite obstacles and setbacks. Engages and Inspires others to strive for excellence. Has a track record of exceeding goals successfully.

30%

Business And Financial Acumen

Possess a deep working knowledge of financial principles, skillfully navigating fiscal landscapes to make well-informed business decisions. This deep financial acumen extends into the formulation and execution of strategies, driving positive financial outcomes for the organization. Exhibits exceptional business and financial expertise, effectively oversees store budgets, achieves financial objectives, and conducts thorough analysis of data, insights, and KPIs to identify improvement opportunities and implement actions. Proficiently manages Profit and Loss (P&L) statements, showcasing expertise in financial data analysis, identifying cost-saving opportunities, and making strategic financial decisions to optimize profitability. Collaborates seamlessly with support center teams to achieve business goals and execute company programs. Remain attuned to industry trends, best practices, and competitor activities to support continuous improvement initiatives.

Leadership Competency- Business Insight / Financial Acumen: Understands the budgeting, forecasting, and reporting processes. Understands what drives cash flow into and out of an organization, how to maximize profit and minimize loss. Keeps up with local, regional, national and product trends, policies, and practices to guide actions. Innovates and generates new ideas to find creative solutions to business opportunities. Integrates quantitative and qualitative information to draw accurate conclusions.

20%

Drives Customer Focus And Community Engagement

Commitment to customer service and community engagement, this role excels in prioritizing customers’ needs, delivers winning customer experiences, and fosters effective community relationships, Champions a customer-centric approach and maintain the highest standards of service across all stores, addressing customer concerns with dedication and proactively seeking opportunities for improvement.

Leadership Competency- Customer Focus: Puts the customer’s needs first and ensures every customer’s experience is best in class. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships. Identifies opportunities that benefit the customers.

20%

Leads High Performing Teams

Demonstrates outstanding leadership and development skills while committing to personal growth and skill enhancement, all the while empowering their team to excel in their roles. Fosters team growth through coaching, feedback, exposure to growth opportunities, and collaborative efforts, encouraging individual development within a culture that highly values teamwork and continuous improvement. Ability to source, train, succession plan, and nurture store managers and associates, resulting in a highly skilled and motivated team. Maintain clear performance expectations, develops accountable leaders at the right level, and promote consistent feedback to drive both individual and team achievements. Promotes and leads a culture of belonging and fostering an inclusive environment where individuals’ differences are celebrated.

Leadership Competency- Develops Self, Team, and Others: Demonstrates commitment to enhancing one’s own skills and abilities. Combines personal development, team leadership, mentoring skills, and behaviors to help the team achieve their “winns” and be successful in their role. Develops others through coaching, feedback, exposure and stretch assignments.

20%

Collaboration And Team Communication

Fosters genuine connections to enhance collaboration, trust, and communication. Maintains sincere, transparent, and respectful interactions with various stakeholders, including associates, community partners, and customers. Cultivates authentic relationships to continually foster a positive work environment, build trust, and contribute to the company’s ongoing success. Leads a culture of belonging, inclusion, and diversity.

Leadership Competency- Communicate Effectively: Conveys information, ideas, and messages clearly, accurately, and in a way that is easily understood by the intended audience. Uses the appropriate channels, tone, body language and methods to ensure the message is received and interpreted as intended in a timely and helpful manner. Encourages open expression of diverse ideas and opinions. Listens attentively and with empathy.

10%

Disclaimer

Performs other job-related duties as assigned.

Qualifications

Required Education

Course of Study

Bachelor’s degree or equivalent combination of education and experience

Business Administration or related field

Preferred Education

Course of Study

Master’s degree or equivalent combination of education and experience

Business Administration or related field

Language(s) Required

Language(s) Preferred

English

English & Spanish

Relevant Experience

Supervisory Experience

10+ Years

5+ Years

Knowledge, Skills & Abilities Required

• Proven track record of delivering exceptional customer service, associate engagement, merchandising, sales, and profitability results.
• Ability to effectively resolve conflict and provide leadership, guidance, and constructive feedback to associates.
• Self-driven and capable of working autonomously.
• Extensive prior experience in multi-unit grocery retail management.
• Proven ability to lead, motivate and develop a team of people of all levels and various backgrounds to accomplish goals.
• Proficient in delegation, effectively assigning tasks and responsibilities to associates while maintaining oversight and accountability.
• Demonstrates a strong competitive spirit, driving performance excellence and a relentless pursuit of goals, while maintaining integrity in all endeavors.

Environmental Factors

Department – Retail Operations

Environmental Factors

Retail – Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements with both hands and/or both feet. Frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins.

Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicer, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs.

Travel Percent & Overnight

Travel Percent

Overnight

Occasional

No

Shift(s)

Varied shifts.

Location and Travel Requirements

Location

On Site

Travel Percent, Overnight & Motus

Travel Percent

Overnight Motus Eligible

75%

Occasional Yes