Vice President of Services Full Time

Heaford is a global leader in providing high-quality mounting and proofing machines as well as auxiliary equipment for the Flexo and Gravure industries. Established in 1982 and based in Manchester, UK, Heaford prides itself on innovation, reliability, and strong family values. With a diverse product range catering to both start-ups and large multi-press operators, Heaford has supported print converters in over 100 countries, achieving a 70% repeat customer rate. Every Heaford product is meticulously manufactured in the UK, maintaining the highest standards of quality and efficiency.

Role Description

This is a full-time remote role for the Vice President of Services. The role involves strategic planning, overseeing financial operations, managing budgets, and analyzing business performance to foster company growth. Responsibilities include leading and developing a high-performing team, driving process improvements, and ensuring customer satisfaction through effective service delivery. Collaborating with cross-functional departments and aligning operational strategies with organizational goals are key components of the role.

Qualifications

• Strong Analytical Skills to evaluate data, identify trends, and make informed decisions
• Expertise in Finance, Budgeting, and resource allocation to manage organizational resources effectively
• Proven ability in Strategic Planning to develop and implement long-term strategies ensuring business growth
• Exceptional Team Leadership skills to inspire and manage diverse teams within a remote working environment
• Demonstrated ability to align operational objectives with overarching company goals
• Proficiency in managing customer relations and fostering long-term business partnerships
• Experience in the manufacturing, printing, or related industries is preferred
• Bachelor’s or master’s degree in Business Administration, Management, or a related field