Vice President, Member Education and Engagement Full Time

The Opportunity

The New York Bankers Association is seeking a dynamic, strategic, and deeply member-centric leader to serve as our Vice President of Professional Development & Member Engagement.

This is a combined role spanning strategic content development, revenue-generating conference programming, and member engagement, with clear accountability for growth, retention, and participation. This is not a traditional association role; it requires a builder who can translate member needs into scalable, high-value experiences.

If you are energized by building community, elevating leaders, driving revenue through meaningful programming, and creating experiences that members cannot get anywhere else, then this role was created for you.

What You’ll Own

1.       The Member Experience Strategy

You will own NYBA’s member engagement strategy end-to-end, with accountability for retention, participation, and long-term member value.

You will:

• Serve as a senior relationship owner for member banks, building executive-level partnerships
• Lead retention and engagement initiatives with defined metrics and outcomes
• Proactively connect members to NYBA’s advocacy, education, and networks
• Use engagement data and member feedback to continuously refine strategy
• Identify and act on opportunities for membership growth and deeper participation
• Ensure members don’t just belong to NYBA, they rely on it

2.       Professional Development Vision & Revenue Growth

In a role that sits at the intersection of content, connection, and commerce, you will own and grow NYBA’s professional development portfolio as a core revenue driver.

You will:

• Develop and manage a comprehensive calendar of in-person, virtual, and hybrid programs
• Lead strategy and execution of peer committees and executive roundtables
• Oversee and evolve NYBA’s Continuing Education certification program
• Partner with industry leaders, regulators, and subject matter experts to ensure relevance and quality
• Evaluate and refine flagship conferences based on performance, engagement, and market demand
• Identify gaps and launch new offerings aligned with member needs

3.       Executive Events & Signature Experiences

You will have full ownership over the design and performance of NYBA’s most visible programs and events.

You will:

• Make decisions on format, content, and lifecycle of events, including when to scale, redesign, or sunset offerings
• Oversee the strategic alignment of the annual programming calendar
• Ensure events are not only operationally sound, but intellectually compelling and revenue positive
• Continuously refine formats to increase engagement, accessibility, and exclusivity
• Elevate executive experiences with thoughtful design and member-focused hospitality

4.       Cross-Functional Leadership

The role operates in a lean environment and requires strong prioritization, collaboration, and the ability to move initiatives forward without large teams.

You will partner with:

• Government Relations to integrate legislative and regulatory insights into programming.
• Communications & Marketing to ensure strong positioning and participation.
• Finance to align programming with revenue goals and budget management.
• Senior leadership to advance NYBA’s broader strategic priorities.
• Help to shape the association’s long-term direction.

Team & Scope

This role will oversee programming and engagement functions and work closely with internal staff, external partners, and vendors. The Vice President is expected to assess current capabilities and build the structure needed to support future growth.

Who You Are

You move comfortably between strategy and execution and know when each is required. You are as credible in a room with bank CEOs as you are managing the details of a program or initiative. You are motivated by building systems, relationships, and experiences that deliver measurable value.

You likely bring:

• 8+ years of experience in professional content development, membership, association leadership, or related fields. Experience in association or nonprofit membership organizations is strongly preferred.
• Experience designing executive-level programs and managing complex calendars.
• Strong familiarity with adult learning principles and engagement strategies.
• Comfort working in a fast-paced, small-office environment where flexibility and initiative matter.
• Event and meeting planning experience, particularly with executive-level participants and C-Suite leaders.
• Knowledge of banking, particularly community banking, public policy, and/or regulated industries (highly desirable).
• Experience owning or contributing to revenue goals, program performance, or P&L is strongly preferred.
• Proficiency with MS Office Suite, AMS platforms, CRM systems, and virtual learning tools.

First 6-12 Months

• Assess and refine NYBA’s current programming and engagement portfolio
• Build relationships with key member institutions and stakeholders
• Identify and execute near-term opportunities to improve engagement and grow revenue
• Establish clearer metrics and reporting around member participation and program performance
• Additional responsibilities related to the business of the organization, as required/directed.

Why Join NYBA

This is a hands-on leadership role with the opportunity to shape strategy while directly driving execution and results.

Salary

This position offers a competitive salary range from $125,000- $150,000 (based on experience, education, and other qualifications). 

Employee Benefits

• Employer-Sponsored Health Care Plan (Medical, Dental, and Vision Insurance)
• Disability, Life Insurance, and Personal Accident Insurance
• Flex Spending Accounts
• Generous Paid Time Off (Vacation, Sick, and Public Holidays)
• Family Leave (Maternity, Paternity)
• Commuter Benefit
• Matching 401(k) option

Other Information

• This position is hybrid: on-site/work from home; office located in New York City (midtown).
• Overnight travel to events (3-4 times per year).