Verification of Benefits Specialist Full Time NEW

Dreem Health is America’s leading digital sleep clinic. Powered by Sunrise’s technology, Dreem Health makes sleep care simple — replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans that are easy for patients to follow. We’re fixing the broken sleep care journey and helping more people get the care they need — from home, on their schedule.

Your Opportunity

The Verification of Benefits Specialist is responsible for conducting comprehensive insurance eligibility and benefit investigations to ensure accurate patient access, transparent financial communication, and compliant revenue cycle operations.

This role verifies coverage, determines network status (facility and provider-level), identifies authorization requirements, and calculates patient financial responsibility prior to service. The Specialist ensures timely and precise documentation in internal systems to support Good Faith Estimates, billing accuracy, and clean claim submission.

In addition to payer communication, this role requires direct patient interaction to obtain updated insurance details, clarify benefit information, and proactively communicate financial expectations in a professional, empathetic, and compliant manner.

The ideal candidate combines technical insurance knowledge with strong communication skills, critical thinking, and the ability to manage high-volume workflows without compromising accuracy.

This is an exciting opportunity for someone who is passionate about patient care and wants to make a real impact on how care is delivered at scale. You’ll learn how to navigate a tech-enabled care environment, collaborate closely with cross-functional teams, and be part of building a better, more accessible future for sleep health. If you thrive in a dynamic, mission-driven setting and are excited to grow with a company that’s redefining care, we’d love to meet you.

What You Bring

• Prior experience with pre-authorizations and insurance authorizations; experience in sleep medicine (e.g., PSG, Home Sleep Testing, PAP therapy, GLP-1 therapy) is a plus.
• Familiarity with electronic medical records (EMR/EHR) or other healthcare database systems
• Confidence navigating digital tools and multitasking in a fast-paced, dynamic and collaborative environment
• Ability to work autonomously while interacting effectively with healthcare providers, and payors;
• Foundational understanding of Insurance Authorization process, medical record management
• A genuine commitment to deliver high-quality patient care and contributing to better access and patient outcomes

What Makes You Stand Out

• Completion of a Medical Assistant program or equivalent healthcare experience
• Excellent customer skills with an ability to multitask in a fast paced environment
• High level of empathy and understanding of patients’ needs as you strive to provide exceptional patient service and support throughout their care journey.

What We Offer

• Be part of an international team across the US, Paris, Belgium, and Vienna
• Comprehensive health benefits (medical, dental, vision)
• 401(k) with company match
• 20 days PTO + 10 paid holidays + sick leave
• FREE One Medical membership
• Internet stipend

Our Team Values

At Sunrise Group, we’re tackling real sleep health challenges that affect millions. We keep things clear and simple ✨, value trust and collaboration 🤝, and lead with optimism and compassion 🌞. These values guide everything we do. If you’re looking for the autonomy to take ownership of your work, make an impact, and be part of a team where ideas move fast and everyone has a voice, Sunrise might just be the right fit.

Compensation

$21.00 – $25.00 per hour ($41K-$52K)

We hire humans, not bullet points. Don’t meet every single qualification? That’s okay. We care more about who you are than what’s on your CV. We’re looking for people who are curious, resourceful, and ready to roll up their sleeves — especially if you’re excited about building something new in healthcare. So if you think you could make an impact here, reach out to us.

Dreem Health / Sunrise is an Equal Opportunity Employer. We welcome people of all backgrounds and are committed to building a workplace where everyone feels included and respected. We do not tolerate discrimination or harassment of any kind.