This position is contingent upon contract award.
Job Responsibilities:
Develop training materials (PowerPoints, job aids, scripts, quick reference guides, recordings) aligned to modernization changes.
Support virtual training delivery and facilitation; assist with Q&A and learner support.
Coordinate training logistics, attendance, and feedback collection; maintain training records as required.
Partner with KM and OCM leads to ensure training aligns with communications and adoption approaches.
Maintain version control of training materials and update content as processes/tools evolve.
Support continuous improvement by incorporating feedback and after-action review results.
Required Skills:
Strong writing and content development skills; attention to detail and consistency.
Basic instructional design awareness and ability to tailor content to varied audiences.
Strong organization skills and ability to manage multiple priorities.
Must be able to obtain and maintain a Public Trust Security clearance.
Desired Skills and Experience:
Experience supporting training for operational process change and/or system change initiatives
Education and Experience:
Bachelor’s Degree (or Equivalent Experience) Preferred.
1-3 years training/enablement experience preferred
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About HigherEchelon, Inc.
HigherEchelon, Inc. (HE) is a service-disabled veteran-owned small business (SDVOSB) with offerings in Engineering, Gaming, Human Capital, Enterprise Technology, and Cyber Solutions. HigherEchelon aims to be the premier trusted partner in organizational excellence and achieves this through sustained investment in talent and the employee experience. HigherEchelon puts the employee first to better serve customer needs and sustain excellence.
HigherEchelon offers competitive full-time benefits including paid vacation and holidays, 401(k) matching, full health/dental/vision coverage, plus much more. For on-site and remote employees, flexible work schedules are offered when authorized.
By joining our team, you are choosing to embark on a journey towards excellence as a valued team member and trusted partner. We appreciate your inquiry and look forward to discussing the opportunity further.
EOE/Minorities/Females/Veterans/Disabled:
HigherEchelon, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. HigherEchelon, Inc. participates in E-Verify.
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