Surgery Scheduler OR Operating Room Full Time NEW

Mesa, Arizona

Department Name:

Surg-Hosp

Work Shift:

Day

Job Category:

Administrative Services

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you.

Banner Desert Medical Center/Banner Children’s at Desert Main Surgery Department has 24 Operating Rooms, which includes 3 trauma rooms, 6 pediatric rooms, 1 cysto suite, 4 minimally invasive and 3 robotic rooms. BDMC/CCMC offers a full range of surgical specialties, including Peds Cardiovascular and Adult and Peds Trauma, Urology, Orthopedics, General, Gynecology, Neurology, EENT, Plastics and Robotics. We are the busiest OR in the valley, fast paced, and performing high acuity cases. In 2017, BDMC/CCMC Main Surgery Department performed over 21,000 surgeries. Adult cardiovascular, Labor & Delivery and Endoscopy Services are covered by separate departments. Our technologies includes TAVR, Volcano IVUS in the hybrid room. Si and Xi da Vinci robots. Banner Desert Medical Center is recognized by US News as a High Performing Hospital in Procedure/Condition Category. Surgical service lines include general, gyn, urology, robotics, ortho, neuro, plastics, and Level I trauma, peds and adult.

As an Surgery Scheduler, you will fulfill all tasks related to scheduling and confirming patients for upcoming surgical cases at Desert Medical Center. To accomplish these takes, you will utilize strong decision making, communication and problem-solving skills aimed at maximizing customer satisfaction for patients, physicians, nursing staff, and administrative colleagues. Additionally, we are seeking an individual with a high level of accountability (and, as needed, sense of urgency) as required to successfully fulfill the time-sensitive needs of customers that partner with us each day to provide optimal patient care. Our dynamic environment requires adaptability and strong time management to complete critical tasks with varying complexities and volumes. You will also be responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. This is an opportunity for you to act as an office liaison for department staff, physicians, and patient families. This person will coordinate case time, interface with medical staff and OR scheduling department, assist unit coordinators and charge RNs to coordinate care at the OR front desk.

SHIFT DETAILS

Employment Type: Full-time, Hybrid Remote with In-Person Meetings monthly.

Hours per Week: 4-10s | 40hrs

Shift: Days 6:30a-5p

Schedule: Monday – Friday, Varied day off

Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona’s largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix’s Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 33 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the da Vinci Surgical System. Becker’s Hospital Review named Banner Desert Medical Center as one of the top 50 busiest Emergency departments in the country.

If you aim to deliver top-tier care to the most vulnerable patients, consider joining Banner Children’s Hospital at Desert in Mesa, Arizona. Within our over 200 bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology – including iCare ICU monitoring and robotic surgery – to provide high quality, child-friendly, family-centered care. Our facilities feature a 76-bed NICU, a 24-bed PICU, six pediatric ORs and a 22-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.

Position Summary

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

Core Functions

• Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
• Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.
• Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.
• Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.
• Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.
• Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.
• Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
• This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge.

Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required.

Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards.

The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

Preferred Qualifications

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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